Published by Quadratec

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Why should I report an Issue with Quadratec Essentials App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Quadratec to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Quadratec Essentials App Customer Insights

1. It continues to refuse the correct username and password combo.Could not log in! Same login does work online, so i know it's not my password.App worked fine for me and logged in.

2. Thumbnails didnt load for the main menu but worked fine otherwiseGreat App to access Quadratec and all Jeep parts.

3. It responded quickly without any issues.I login through the website via Google account since it is an option (as well as facebook)....then when this APP requests me to log in, I chose through Google account again and it gets denied.

4. I can click on a main category and then that takes you to a sub-product page and nothing else is clickable.

5. For example, I can go to the Overland section but I cant click on the rooftop tent sub category... or any sub category in the Overland section.

6. This holds true for all the main categories, the sub categories aren't accessible, all i can view is 'best sellers' and 'recommended'.

7. Registered for an account, created a password with my email.

8. Every main category I tried works, but clicking on any of the subcategories goes no where.

9. while I can look at the various parts for sale, I cannot sign into my account.

10. Why offer that login option if you have to create a Quadratec specific login.

11. Yes, the Jeep market is huge but not everyone has one.The app doesn't work.

Steps to Troubleshoot & Fix Quadratec Essentials App Issues

1. Fix Quadratec Essentials App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Quadratec Essentials App: Restarting the app will resolve most errors.
  2. Update the Quadratec Essentials App App. Here is how:
    1. On Android goto PlayStore » Search for "Quadratec Essentials App" » Open Quadratec Essentials App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Quadratec Essentials App » click "UPDATE".
  3. Clear Quadratec Essentials App app cache: Clearing cached data will force your app to retrieve the latest data directly from Quadratec Essentials App servers.
    1. On Android, goto Settings » Apps » Select "Quadratec Essentials App" » click Storage » click "Clear Cache".
  4. Check Quadratec Essentials App app permissions. If any of these permissions required to use your device's features are disenabled, Quadratec Essentials App might not work.
  5. Uninstall and reinstall Quadratec Essentials App. If nothing else has worked, completely uninstall Quadratec Essentials App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Quadratec Essentials App not working


2. Fix Quadratec Essentials App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Quadratec Essentials App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Quadratec Essentials App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Quadratec Essentials App may not be able to connect to the Internet when running in the background.

Reported Issues