Published by PunchhTech on Jul 15, 2024

Report an issue with Fazoli's Rewards.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Fazoli's Rewards?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PunchhTech to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Fazoli's Rewards

1. Fazoli’s Rewards makes getting your Fazoli’s favorites – and offers – even easier, no matter where you are. - Earn 1 point for every dollar spent on in-restaurant, online and in-app orders (excluding tax and gift card purchases). - Redeem points on your Fazoli’s favorites, starting at just 15 points! - Find a Fazoli’s near you and order ahead of pick up or delivery directly through the Fazoli’s Rewards App. - Receive exclusive offers and get the latest Fazoli’s news.

2. Just like our legendary breadsticks, we hope Fazoli’s Rewards becomes an irresistible favorite in your dining journey.

3. Welcome to Fazoli’s Rewards!

4. After you register make sure you turn on your notifications.

Fazoli's Rewards Customer Insights

1. Also when i first tried to redeem a reward before i realized it could only be done online, it put a countdown timer for when the rewars had to be redeemed.Will not work when placing order with gift card as payment.

2. The last time I tried, the rewards I had still didn't work but I tried to place an order anyway.

3. After adding an item to the cart it would freeze, the "Back" button doesn't even work, and 3 times I tried to add everything to my cart, and when I went back to add another item, it cleared my cart and acted like I had a new order.

4. They also offer rewards like a free spaghetti when you sign up, but they can't even be applied to an order using the app, you have to show the coupon to an employee.

5. Spent twenty minutes trying to place a $10 order with a gift card that has $14 balance on it, and all I got was an error message multiple times.

6. The other is that i put an order in the cart but when i checked on my rewards it erased the cart.

7. one, you cannot redeem your rewards with the online order, you have to go in store and order there.

8. The first time, I wanted to use a reward for 6 free breadsticks and kept getting an error that it couldn't be used.. so I didn't end up ordering.

9. The free gift was only given if I bought a drink - didn't matter if I was spending $25 on other food including meals that came with drinks - had to buy a drink separately - that was annoying.

10. Normally I would order a baked chicken alfredo, substitute to spaghetti noodles and add extra chicken, bacon, and sauce... With the app I am not able to have it that way.

11. Fix it.I really enjoyed Fazoli's Rewards and I rate it a 5 because they have lots of Menu's to choose from and I'm getting points from Google Play Store and Mobile App.

Steps to Troubleshoot & Fix Fazoli's Rewards Issues

1. Fix Fazoli's Rewards Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Fazoli's Rewards: Restarting the app will resolve most errors.
  2. Update the Fazoli's Rewards App. Here is how:
    1. On Android goto PlayStore » Search for "Fazoli's Rewards" » Open Fazoli's Rewards » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fazoli's Rewards » click "UPDATE".
  3. Clear Fazoli's Rewards app cache: Clearing cached data will force your app to retrieve the latest data directly from Fazoli's Rewards servers.
    1. On Android, goto Settings » Apps » Select "Fazoli's Rewards" » click Storage » click "Clear Cache".
  4. Check Fazoli's Rewards app permissions. If any of these permissions required to use your device's features are disenabled, Fazoli's Rewards might not work.
  5. Uninstall and reinstall Fazoli's Rewards. If nothing else has worked, completely uninstall Fazoli's Rewards then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Fazoli's Rewards not working


2. Fix Fazoli's Rewards Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Fazoli's Rewards be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Fazoli's Rewards not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Fazoli's Rewards may not be able to connect to the Internet when running in the background.

Reported Issues