Published by PunchhTech

Report an issue with Aurelio's Pizza.
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Why should I report an Issue with Aurelio's Pizza?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PunchhTech to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Aurelio's Pizza Customer Insights

1. In today's age of online ordering i think the app is stuck in 1959 when the restaurant opened.ZERO STARS!! I tried to sign in with the same email and password I use to order online (had an account with them for over a year) and it keeps telling me something's incorrect?!!This app is supposed to be better.

2. Still can't get it.App stopped working....emailed for help....quick respose and back working! Love this spinach pizza and how helpful the tech response was!No menu, no online ordering.

3. I've Been a rewards customer for years and I've lost my points and cannot redeem new points I am so FrustratedUm...could I at least see a menu and prices? Brand new to the chain.

4. I tried to enter the new password and it would not take I am trying to download the Apple app and it will not take.

5. I went into my email to reset the password as the new updated version was listed in the email.

6. created new U/N p/w and the website kept saying it couldnt find me.

7. Website suggests I download the app.

8. But I wish they would have left the old on there! This app sucks!!! I've been trying to fix it for days on and off.

9. There are some other things at the bottom that cannot be clicked on or manipulated in any way.

10. I spent $122 at the Naples restaurant today and did not get any credit for that spend.

11. App actually makes it harder to order than not using it.

Steps to Troubleshoot & Fix Aurelio's Pizza Issues

1. Fix Aurelio's Pizza Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Aurelio's Pizza: Restarting the app will resolve most errors.
  2. Update the Aurelio's Pizza App. Here is how:
    1. On Android goto PlayStore » Search for "Aurelio's Pizza" » Open Aurelio's Pizza » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Aurelio's Pizza » click "UPDATE".
  3. Clear Aurelio's Pizza app cache: Clearing cached data will force your app to retrieve the latest data directly from Aurelio's Pizza servers.
    1. On Android, goto Settings » Apps » Select "Aurelio's Pizza" » click Storage » click "Clear Cache".
  4. Check Aurelio's Pizza app permissions. If any of these permissions required to use your device's features are disenabled, Aurelio's Pizza might not work.
  5. Uninstall and reinstall Aurelio's Pizza. If nothing else has worked, completely uninstall Aurelio's Pizza then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Aurelio's Pizza not working


2. Fix Aurelio's Pizza Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Aurelio's Pizza be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Aurelio's Pizza not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Aurelio's Pizza may not be able to connect to the Internet when running in the background.

Reported Issues