Published by Cheerz.com on Nov 15, 2024

Report an issue with CHEERZ- Photo Printing.
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Why should I report an Issue with CHEERZ- Photo Printing?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Cheerz.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact CHEERZ- Photo Printing image 1 contact CHEERZ- Photo Printing image 2

About CHEERZ- Photo Printing

1. The best excuse to pay the fridge a visit. - Posters, Frames, Canvases, Aluminum : Posters, Frames, Canvases, Aluminum, for when you can't decide between a photo or decor. - Calendar : A nice personalised photo calendar to make you smile every day of the year! ▷ Cheerz products in short: memories, photo decoration, personalised gifts...

2. You’ll receive a complete kit: photo prints, a pen, decorations, masking tape... to create the album of a lifetime! - Photo box : Not just your favourite photo prints, but also a pretty box to keep them safe in. - Memory box: A real treasure box (of photos) with a unique code to print up to 300 prints all year long. - Photo magnets : personalised magnets to stick everywhere.

3. With 97% satisfaction, that's a lot of smiles, right? - Photo album: Thanks to a simplified interface, create a unique photo book to put your memories on high quality paper. - Photo prints : Between an image on a screen and a print in your hands, there’s no comparing. - DIY photo book : It doesn’t get more personalised than this.

4. In the blink of an eye, create quality photo products for yourself: photo books, photo prints, enlargements, posters, photo frames, boxes, photo canvases, magnets...

5. Order your photo prints directly from your phone: photo albums, photo prints, magnets, frames, posters...

6. The only app that simplifies the creation of a photo album on your smartphone! 2 possibilities: the creation of a photo book from scratch for the most creative, or using auto-fill thanks to a simple and intuitive interface.

7. Cheerz, formerly Polabox, is a French photo printing service specialising in mobile photo printing and photos shared on social networks.

8. Our photo albums and prints are FSC® certified, a label promoting responsible forest management (we even replant trees in Peru! ).

9. All our photo products are printed in our Cheerz Factory, a local factory based in Gennevilliers, just outside of Paris!

10. In 2 years, they’ve revolutionized the creation of photo products on mobile!

11. Any occasion will soon become an excuse to create a photo book...

CHEERZ- Photo Printing Customer Insights

1. Now its not letting me add more strips either! Such a pain as I've had these prints before & they're really good but this app is so frustrating!Really really difficult to edit an order once started, keeps asking you to delete if you want to change, also if you want to change a photo you can't just delete it you have to go back and find that photo and unselect which can take forever!! Also ridiculous postage fees!! £7.90 to post some photos!?! Would have been £25 if I wanted it a day earlier!Print quality is really good, but I wanted to do a photo album and the app doesn't load all the pictures from the phone folder (it seems to only work if I save the draft, go out of the folder and back in again); it doesn't arrange photos by date (or give you option to view pictures), which is really time consuming as I want to do an album of a trip with lots of locations and want to do it by date.

2. Very nice and recommendedTrying to order photobooth prints & I'm losing my patience, the app keeps not saving the changes I make when I come back into the app having gone off it for just a minute & asked it to save a draft.

3. I have spent hours choosing photos for now not being able to edit or reorder them as I want them to be.

4. I wanted multiple of certain photos in normal format and I wasn't allowed to do so.

5. Will try on another one.Easier than I thought it was going to be! I have always been under the illusion that it's really hard to upload your photos cuz they'd have to be adjusted and all that jazz.

6. It then won't let me edit the draft properly & keeps looping round with the same message popping up no matter what option I select.

7. Then contacted them for a possible refund or cancellation of the order and they said they couldn't do anything about it.I've used this company several times and have always been very happy with he end result.

8. A bit disappointed.Really really bad app... They didn't let me select how many photos I wanted.

9. ...but then I realised at the last minute that they were all portrait yet some of my selection were landscape! So it was cropping out my photos.

10. Please go back to doing it on the website!!!This app is amazing! I've ordered few times here for special photos etc for my boyfriend, friends and family.

11. On the final stage it said "pay £4 so I pressed it and the app failed and duplicated my order, I have now been charged £4 for one set and full price for another set! Never using again.

Steps to Troubleshoot & Fix CHEERZ- Photo Printing Issues

1. Fix CHEERZ- Photo Printing Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CHEERZ- Photo Printing: Restarting the app will resolve most errors.
  2. Update the CHEERZ- Photo Printing App. Here is how:
    1. On Android goto PlayStore » Search for "CHEERZ- Photo Printing" » Open CHEERZ- Photo Printing » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CHEERZ- Photo Printing » click "UPDATE".
  3. Clear CHEERZ- Photo Printing app cache: Clearing cached data will force your app to retrieve the latest data directly from CHEERZ- Photo Printing servers.
    1. On Android, goto Settings » Apps » Select "CHEERZ- Photo Printing" » click Storage » click "Clear Cache".
  4. Check CHEERZ- Photo Printing app permissions. If any of these permissions required to use your device's features are disenabled, CHEERZ- Photo Printing might not work.
  5. Uninstall and reinstall CHEERZ- Photo Printing. If nothing else has worked, completely uninstall CHEERZ- Photo Printing then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CHEERZ- Photo Printing not working


2. Fix CHEERZ- Photo Printing Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CHEERZ- Photo Printing be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CHEERZ- Photo Printing not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CHEERZ- Photo Printing may not be able to connect to the Internet when running in the background.

Reported Issues