Published by PRINICS Co., Ltd on Aug 20, 2024

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Why should I report an Issue with PicKit Printer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PRINICS Co., Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About PicKit Printer

1. The "PICKIT" photo printer can be used to print images from smartphones by NFC tag scanning (*NFC enabled device ONLY).

2. Easily print amazing photos with the PICKIT printer via WiFi-Direct or WiFi using this application.

3. Note: A genuine PICKIT printer is required to print using this application.

4. This portable PICKIT printer will instantly print your precious moments. 2. 3.

5. For non-NFC featured smartphones, simply print via Wi-Fi.

6. When you print for the first time, it may need to update the firmware.

7. Select an image from the Gallery or take a photo with your smartphone. 4.

8. Once image has been selected, edit the image with your personal preference. 6.

9. I will take about a minute to fully print.

10. You can take and edit pictures on smartphones or tablets.

11. Please follow the instruction shown on the screen of your smartphone. 7.

PicKit Printer Customer Insights

1. It discovers the printer but will not connect.The Pickit printer app doesn't work with my Pickit Printer.

2. The app doesn't connect to the printer even though the phone is definitely connected via wifi and/or nfc.

3. Very disappointing, I'd like to be able to use my printer.The app does not connect to my printer.. Which makes it impossible to print anything.

4. BUT I have found that the Kodak Printer Mini will work with the Pickit printer.

5. It seems they made a new app but didn't mention it.Will not connect to my printer.

6. Both seem to connect but the app never finds the printer -- it gives up searching almost instantly.

7. I can edit it, but it will not apply to photo in order to print the edited version.This app doesn't pair w/ the printer at all.

8. Nothing.Will not connect to the printer through NFC or wifi.

9. Repeated step by step instructions and reset the mobile printer but to no avail.

10. The refill cartridges even appear to be compatible.Doesn't connect to my Pixel 3 via NFC or WiFi.

11. I have restated the printer multiple times, uninstalled and reinstalled the app, and turned NFC off and on.

Steps to Troubleshoot & Fix PicKit Printer Issues

1. Fix PicKit Printer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PicKit Printer: Restarting the app will resolve most errors.
  2. Update the PicKit Printer App. Here is how:
    1. On Android goto PlayStore » Search for "PicKit Printer" » Open PicKit Printer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PicKit Printer » click "UPDATE".
  3. Clear PicKit Printer app cache: Clearing cached data will force your app to retrieve the latest data directly from PicKit Printer servers.
    1. On Android, goto Settings » Apps » Select "PicKit Printer" » click Storage » click "Clear Cache".
  4. Check PicKit Printer app permissions. If any of these permissions required to use your device's features are disenabled, PicKit Printer might not work.
  5. Uninstall and reinstall PicKit Printer. If nothing else has worked, completely uninstall PicKit Printer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PicKit Printer not working


2. Fix PicKit Printer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PicKit Printer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PicKit Printer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PicKit Printer may not be able to connect to the Internet when running in the background.

Reported Issues