Published by Preely

Report an issue with Preely.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Preely - Remote User Testing?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Preely to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Preely - Remote User Testing image 1 contact Preely - Remote User Testing image 2

Preely Customer Insights

1. Make sure that you understand how to design a functional app before getting into this business.Keep installed more than 2 month, not a single survey or test.

2. Total waste of time and mobile resources.

3. Navigation functions are bad.

4. Worst app.

5. Not intuitive enough.

6. Uninstalling now.

Steps to Troubleshoot & Fix Preely Issues

1. Fix Preely Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Preely: Restarting the app will resolve most errors.
  2. Update the Preely App. Here is how:
    1. On Android goto PlayStore » Search for "Preely" » Open Preely - Remote User Testing » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Preely » click "UPDATE".
  3. Clear Preely - Remote User Testing app cache: Clearing cached data will force your app to retrieve the latest data directly from Preely servers.
    1. On Android, goto Settings » Apps » Select "Preely - Remote User Testing" » click Storage » click "Clear Cache".
  4. Check Preely app permissions. If any of these permissions required to use your device's features are disenabled, Preely might not work.
  5. Uninstall and reinstall Preely. If nothing else has worked, completely uninstall Preely then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Preely not working


2. Fix Preely Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Preely be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Preely not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Preely may not be able to connect to the Internet when running in the background.

Reported Issues