Published by FishAnn07 Production

Report an issue with WPS Connect.
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Why should I report an Issue with WPS Connect - Testing Tool?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of FishAnn07 Production to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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WPS Connect Customer Insights

Steps to Troubleshoot & Fix WPS Connect Issues

1. Fix WPS Connect Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WPS Connect: Restarting the app will resolve most errors.
  2. Update the WPS Connect App. Here is how:
    1. On Android goto PlayStore » Search for "WPS Connect" » Open WPS Connect - Testing Tool » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WPS Connect » click "UPDATE".
  3. Clear WPS Connect - Testing Tool app cache: Clearing cached data will force your app to retrieve the latest data directly from WPS Connect servers.
    1. On Android, goto Settings » Apps » Select "WPS Connect - Testing Tool" » click Storage » click "Clear Cache".
  4. Check WPS Connect app permissions. If any of these permissions required to use your device's features are disenabled, WPS Connect might not work.
  5. Uninstall and reinstall WPS Connect. If nothing else has worked, completely uninstall WPS Connect then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WPS Connect not working


2. Fix WPS Connect Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WPS Connect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WPS Connect not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WPS Connect may not be able to connect to the Internet when running in the background.

Reported Issues