Published by Pragmistic LLC on Aug 6, 2024

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Why should I report an Issue with EZ Tolls VA?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pragmistic LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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EZ Tolls VA Customer Insights

1. Super easy and has saved me probably hundreds in dumb@$$ toll violation costs 🤦 ♀️💯Other than check your balance, whichbis kot even current, is pretty much USELESS, Home screen show activity that doesn't appear on the activity screen, transactions appear as posted over one month later, if that's the case there is no way to know your current balance as in my case I use tool road everyday, so even my first assessment is invalid.

2. I can access on my computer but it wo t connext through the app.Trying to figure out why I get charged for using my credit card on the app and I don't get charged using the actual website.Love this app it's easy to navigate and make life better.I haven't had any problems with this app.

3. Easy to use to add funds on to EZ Pass.. Easy to add new cars or to delete vehicles as well"Disclaimer: The developers of this app and Pragmistic are not associated with VDOT, E-ZPass or any other electronic toll-collection system.

4. Accordingly, Pragmistic makes no representation as to the accuracy or completeness of the information provided in this app and denies any express or implied warranty of the same."I am having similar problems.

5. Why is it that neither this app nor the actual ezpass online website break down your charges in a way where you can see on a map what section of your trip cost what amount? My NJTP charges aren't listed in any sensible way.

6. I've been using it for months to reload my EZ Pass, and it makes it so easy and convenient.

7. What a failed app and whoever worked on this should be fired.The easiest app to use I swear! I can literally check it within seconds of entering a toll plaza and add money within a second or two.

8. Every attempt has been made to ensure that this application is accurate and reliable, however human and/or mechanical errors are possible.

9. Two starts assuming you could add funds.No problems what so ever with this app.

10. Other than bridges, it is hard to tell where or when you were charged what.

11. And I have to reset the password to be able to access it through a browser.

Steps to Troubleshoot & Fix EZ Tolls VA Issues

1. Fix EZ Tolls VA Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart EZ Tolls VA: Restarting the app will resolve most errors.
  2. Update the EZ Tolls VA App. Here is how:
    1. On Android goto PlayStore » Search for "EZ Tolls VA" » Open EZ Tolls VA » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EZ Tolls VA » click "UPDATE".
  3. Clear EZ Tolls VA app cache: Clearing cached data will force your app to retrieve the latest data directly from EZ Tolls VA servers.
    1. On Android, goto Settings » Apps » Select "EZ Tolls VA" » click Storage » click "Clear Cache".
  4. Check EZ Tolls VA app permissions. If any of these permissions required to use your device's features are disenabled, EZ Tolls VA might not work.
  5. Uninstall and reinstall EZ Tolls VA. If nothing else has worked, completely uninstall EZ Tolls VA then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing EZ Tolls VA not working


2. Fix EZ Tolls VA Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make EZ Tolls VA be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to EZ Tolls VA not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, EZ Tolls VA may not be able to connect to the Internet when running in the background.

Reported Issues