Published by Pragmistic LLC on Aug 4, 2024

Report an issue with EZ Tolls NY.
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Why should I report an Issue with EZ Tolls NY?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pragmistic LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About EZ Tolls NY

1. All information is retrieved from your E-ZPass New York toll account at e-zpassny. com so rest assured that it is accurate and up-to-date.

2. The developers of this app and Pragmistic are not associated with New York State Thruway Authority, E-ZPass or any other electronic toll-collection system.

3. Every attempt has been made to ensure that this application is accurate and reliable, however human and/or mechanical errors are possible.

4. EZTolls NY is a convenient and user-friendly way to access your toll account using your mobile device.

5. All data is stored locally on your device.

6. Accordingly, Pragmistic makes no representation as to the accuracy or completeness of the information provided in this app and denies any express or implied warranty of the same.

EZ Tolls NY Customer Insights

1. Maybe this was meant to be a icon to link you to e-zpassny webpage and not an actual app.After signing it it says "a verification code has been sent to your device" Oh yeah has it now? Which device? My phone? The tag device? And how has that supposed verification been sent? Did not receive any text or email, nothing.

2. It says it doesn't recognize my information I'll hit have trouble logging in go to the website on my phone and it logs me right in it is useless.

3. The app does not recognize my username and password as valid even though 2 minutes earlier I was able to log into the website from my computers at home!! What the hell man? I confirmed this process 3 times.

4. I was hoping to get an app for my e-zpass so I don't have to continuously go on my desktop.I can log into EZ pass on the website on my telephone phone won't allow me to log on the app.

5. Was any user testing ever performed before release this piece of failware?this app absolutely makes zero sense I can log on easily through the web but as soon as I try my credentials on the app when it starts up that has an issue logging in.

6. And if you click "trouble logging in" it brings you back to the e-zpassny website where you can actually log in.

7. Your better off signing in on the web and viewing your account.Terrible. App doesnt work, says error.

8. I uninstalled and reinstalled and the same issue.App does not allow me to log in with any of my credentials.

9. I can log into the website from my desktop and laptop no problems.

10. Once I log in it just keep saying that it's retrieving my information but just doesn't load.

11. I downloaded this app thinking it was a shortcut to the website.

Steps to Troubleshoot & Fix EZ Tolls NY Issues

1. Fix EZ Tolls NY Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart EZ Tolls NY: Restarting the app will resolve most errors.
  2. Update the EZ Tolls NY App. Here is how:
    1. On Android goto PlayStore » Search for "EZ Tolls NY" » Open EZ Tolls NY » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EZ Tolls NY » click "UPDATE".
  3. Clear EZ Tolls NY app cache: Clearing cached data will force your app to retrieve the latest data directly from EZ Tolls NY servers.
    1. On Android, goto Settings » Apps » Select "EZ Tolls NY" » click Storage » click "Clear Cache".
  4. Check EZ Tolls NY app permissions. If any of these permissions required to use your device's features are disenabled, EZ Tolls NY might not work.
  5. Uninstall and reinstall EZ Tolls NY. If nothing else has worked, completely uninstall EZ Tolls NY then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing EZ Tolls NY not working


2. Fix EZ Tolls NY Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make EZ Tolls NY be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to EZ Tolls NY not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, EZ Tolls NY may not be able to connect to the Internet when running in the background.

Reported Issues