Published by Pragmistic LLC on Jul 30, 2024

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Why should I report an Issue with EZ Tolls MA?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pragmistic LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About EZ Tolls MA

1. The developers of this app and Pragmistic are not associated with MassDOT, E-ZPass or any other electronic toll-collection system.

2. Every attempt has been made to ensure that this application is accurate and reliable, however human and/or mechanical errors are possible.

3. This app works only with MassDOT's E-ZPass system.

4. Accordingly, Pragmistic makes no representation as to the accuracy or completeness of the information provided in this app and denies any express or implied warranty of the same.

EZ Tolls MA Customer Insights

1. When I've been adding funds all along via this app? This received the funds, but don't authorized it's use or have any affiliation! Really, WOW...The app is useless unless u want to add money to transponder.

2. Not an authentic EZPass app.Not Authentic or Authorized by My State!!! Just got off the phone with EZdriveMA after receiving a letter about being unable to collect payments.

3. I like that.Such a disgrace in the name of app.. frustrating login time.. what app takes more than 2 min just to log you ? Google should just remove this frustration factoryCannot rate a 0.

4. Your better off just logging in on the website.I now have a negative balance because your app does not want to take my payment.

5. Bypassing android, play and google wallet payment methods charges .99 fee, in the app.

6. Its saving user credentials by default, its not clear what security requirements are being implemented.

7. why can't i add by routing and account number?Works great and easy to use Was able to go back to 2017 to get necessary records.

8. Concerns that this application does not comply with PCI-DSS.

9. In addition to charging tolls, they want to charge transfer fees.

10. Collecting all credit card data including cvv and asking for the Zipcode.

11. Please fix this!Ridiculous that I have to pay a fee for adding money to my wallet.

Steps to Troubleshoot & Fix EZ Tolls MA Issues

1. Fix EZ Tolls MA Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart EZ Tolls MA: Restarting the app will resolve most errors.
  2. Update the EZ Tolls MA App. Here is how:
    1. On Android goto PlayStore » Search for "EZ Tolls MA" » Open EZ Tolls MA » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EZ Tolls MA » click "UPDATE".
  3. Clear EZ Tolls MA app cache: Clearing cached data will force your app to retrieve the latest data directly from EZ Tolls MA servers.
    1. On Android, goto Settings » Apps » Select "EZ Tolls MA" » click Storage » click "Clear Cache".
  4. Check EZ Tolls MA app permissions. If any of these permissions required to use your device's features are disenabled, EZ Tolls MA might not work.
  5. Uninstall and reinstall EZ Tolls MA. If nothing else has worked, completely uninstall EZ Tolls MA then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing EZ Tolls MA not working


2. Fix EZ Tolls MA Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make EZ Tolls MA be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to EZ Tolls MA not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, EZ Tolls MA may not be able to connect to the Internet when running in the background.

Reported Issues