Published by POLSTAR Technologies Inc. on Aug 19, 2024

Report an issue with Polnav mobile Navigation.
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Why should I report an Issue with Polnav mobile Navigation?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of POLSTAR Technologies Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Polnav mobile Navigation image 1 contact Polnav mobile Navigation image 2

Polnav mobile Navigation Customer Insights

1. Every other offline navigator updates their maps periodically.Indonesia map still in 2018, i think it stop update, very funny, this is navigation app but not focus on map update, wasting my money, im sorry, i uninstalled.

2. Was asked to add account but I am talking about logging in and your app told me account do not exist.App is excellent, Please add an option to allow user to enter address in English for Taiwan maps.

3. Why your Polnav CE version support Indonesia comuni tu Maps but Android version not? 2014 maps for Jakarta only? It's rubbish.

4. Or any guide to make CE version maps compatible with Android version?Nobody bothers to update the most important thing - the map.

5. Also, all the options it mentions are pay to use.There's community maps in Indonesia that cover most of Island, when will support it? Just coming soon but never happen.

6. 'Voice Language' could be added with more other languages or even allowing the users to record our own voices to be used for this feature.

7. Purchased map but account say not valid.

8. You can download it, but if you're not in NY or LA, you have to pay for the maps.

9. My account was disabled and payment was dismissed.

10. Thanks.Support email add don't exist.

11. More routes to the destination could be added rather then 1 fixed route now.Not free at all.

Steps to Troubleshoot & Fix Polnav mobile Navigation Issues

1. Fix Polnav mobile Navigation Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Polnav mobile Navigation: Restarting the app will resolve most errors.
  2. Update the Polnav mobile Navigation App. Here is how:
    1. On Android goto PlayStore » Search for "Polnav mobile Navigation" » Open Polnav mobile Navigation » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Polnav mobile Navigation » click "UPDATE".
  3. Clear Polnav mobile Navigation app cache: Clearing cached data will force your app to retrieve the latest data directly from Polnav mobile Navigation servers.
    1. On Android, goto Settings » Apps » Select "Polnav mobile Navigation" » click Storage » click "Clear Cache".
  4. Check Polnav mobile Navigation app permissions. If any of these permissions required to use your device's features are disenabled, Polnav mobile Navigation might not work.
  5. Uninstall and reinstall Polnav mobile Navigation. If nothing else has worked, completely uninstall Polnav mobile Navigation then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Polnav mobile Navigation not working


2. Fix Polnav mobile Navigation Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Polnav mobile Navigation be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Polnav mobile Navigation not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Polnav mobile Navigation may not be able to connect to the Internet when running in the background.

Reported Issues