Published by Plankk

Report an issue with Lais DeLeon Fitness.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Lais DeLeon Fitness?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Plankk to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Lais DeLeon Fitness image 1 contact Lais DeLeon Fitness image 2

Lais DeLeon Fitness Customer Insights

1. I was partially refunded when I sent yet another email, I then sent another email yesterday to request a full refund and cancel.It stops working periodically and closes itself and won't open for a bit.

2. Not sure if I cant since it hasn't worked properly.Awful app!! It's a shame because I love Lais and her workouts but I stopped subscribing to her challenges and workouts because the app never worked.

3. I sent an email to Plankk, who stated they were looking into this and there would be an update soon to fix the issue, that was over a month ago.

4. The workouts made me sweat and feel great after, however, the past few months the application stopped working.

5. I don't know what to do to access itHow do you get a password reset email- have done this 2 times from my PC and no email reeived to reset password.

6. I contacted the app developers email and the Lais DeLeon team email with no response.

7. I click on a meal plan and add it and as soon as I leave the meal planner section it deleted.

8. Now the app won't open at all, when I click on it, I get a message saying it's not responding & the app just closes.

9. I've already tried clearing data, uninstalling and using another phone to no avail.

10. I was so motivated to start the workout challenge and now I am just disappointed.Trying to access the additional resources in nutrition is impossible.

11. It seemed like I was always "waiting to hear back from IT" Lais, if you ever get your own app I'll happily come back.The app does not work.

Steps to Troubleshoot & Fix Lais DeLeon Fitness Issues

1. Fix Lais DeLeon Fitness Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Lais DeLeon Fitness: Restarting the app will resolve most errors.
  2. Update the Lais DeLeon Fitness App. Here is how:
    1. On Android goto PlayStore » Search for "Lais DeLeon Fitness" » Open Lais DeLeon Fitness » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lais DeLeon Fitness » click "UPDATE".
  3. Clear Lais DeLeon Fitness app cache: Clearing cached data will force your app to retrieve the latest data directly from Lais DeLeon Fitness servers.
    1. On Android, goto Settings » Apps » Select "Lais DeLeon Fitness" » click Storage » click "Clear Cache".
  4. Check Lais DeLeon Fitness app permissions. If any of these permissions required to use your device's features are disenabled, Lais DeLeon Fitness might not work.
  5. Uninstall and reinstall Lais DeLeon Fitness. If nothing else has worked, completely uninstall Lais DeLeon Fitness then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Lais DeLeon Fitness not working


2. Fix Lais DeLeon Fitness Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Lais DeLeon Fitness be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Lais DeLeon Fitness not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Lais DeLeon Fitness may not be able to connect to the Internet when running in the background.

Reported Issues