1. I was partially refunded when I sent yet another email, I then sent another email yesterday to request a full refund and cancel.It stops working periodically and closes itself and won't open for a bit.
2. Not sure if I cant since it hasn't worked properly.Awful app!! It's a shame because I love Lais and her workouts but I stopped subscribing to her challenges and workouts because the app never worked.
3. I sent an email to Plankk, who stated they were looking into this and there would be an update soon to fix the issue, that was over a month ago.
4. The workouts made me sweat and feel great after, however, the past few months the application stopped working.
5. I don't know what to do to access itHow do you get a password reset email- have done this 2 times from my PC and no email reeived to reset password.
6. I contacted the app developers email and the Lais DeLeon team email with no response.
7. I click on a meal plan and add it and as soon as I leave the meal planner section it deleted.
8. Now the app won't open at all, when I click on it, I get a message saying it's not responding & the app just closes.
9. I've already tried clearing data, uninstalling and using another phone to no avail.
10. I was so motivated to start the workout challenge and now I am just disappointed.Trying to access the additional resources in nutrition is impossible.
11. It seemed like I was always "waiting to hear back from IT" Lais, if you ever get your own app I'll happily come back.The app does not work.