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Why should I report an Issue with Pioneer Music Player?

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Pioneer Music Player Customer Insights

1. Long live pioneer.I love this app but the thing that hate about it is that it crashes unexpectedly everytime i try to use to listen to my music please fix this problem asapAwesome music player and more custom features like equalizer, videos, voice recording with digital clarity.im giving u a 4 dont get me wrong it sounds good.

2. better user experience and osm playlists.Good app,especially recorder,equalizer everything was fantastic.install your phone and use it.Sounds great out of all the old school top audio electronic co.

3. Galaxy A8 android 9I'm a hardcore fanatic in pioneer music products for just over 30 years now today.

4. I'm proud and happy that pioneer took it into the next level into the cellular mobile phones.

5. Pioneer is the best music playerGood app.

6. i have never seen before like this kind of music player.

7. great sound quality and UI but it keeps on freezing after a couple of songs.

8. Have to reboot phone everytime to continue listening.

9. As it was said along time ago " everything you hear is true " .

10. except for the equilizer u set where u want it.

11. and then u go back to change a song.

Steps to Troubleshoot & Fix Pioneer Music Player Issues

1. Fix Pioneer Music Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pioneer Music Player: Restarting the app will resolve most errors.
  2. Update the Pioneer Music Player App. Here is how:
    1. On Android goto PlayStore » Search for "Pioneer Music Player" » Open Pioneer Music Player » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pioneer Music Player » click "UPDATE".
  3. Clear Pioneer Music Player app cache: Clearing cached data will force your app to retrieve the latest data directly from Pioneer Music Player servers.
    1. On Android, goto Settings » Apps » Select "Pioneer Music Player" » click Storage » click "Clear Cache".
  4. Check Pioneer Music Player app permissions. If any of these permissions required to use your device's features are disenabled, Pioneer Music Player might not work.
  5. Uninstall and reinstall Pioneer Music Player. If nothing else has worked, completely uninstall Pioneer Music Player then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pioneer Music Player not working


2. Fix Pioneer Music Player Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pioneer Music Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pioneer Music Player not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pioneer Music Player may not be able to connect to the Internet when running in the background.

Reported Issues