Contact MIX Customer Service

Why should I report an Issue with MIX by Camera360?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PinGuo Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. And has so many interesting filters and effects u will get tired of editing.............This app is hands down one of the best editing apps out there - if not *the* best - but the most recent update on Pixel 3 no longer allows it to open, instead getting a brief black screen before crashing completely.

2. Aside from the basic adjustments like saturation, exposure, contrast, temp, etc., you can also color correct and add different effects or textures (grain, hues, sunlight, etc.). I love this app and I don't know why more people aren't raving about it!!!I have quite a few photo editing apps.

3. So exactly what format do my pics have to be in to edit??Great app!!! Amazing free filters and editing options.

4. They have these cool sky filters that I would like to use as a background without the filter covering the rest of the photo but only have the ability to edit strength level.

5. It might be a decent app however Google wants to charge twice for it.This is an excellent app..my only problem is the inability to delete any unwanted imposed inbuilt filters.

6. I was getting locked features saying I needed to purchase Google 1 (on top of the play pass I'm already paying for???!!!) I deleted the app and reinstalled after insuring it was indeed a playpass app.

7. It has remarkable features, filters, effects and touchups that just look great and then those features have adjustments.

8. The only feature they are missing is the ability to erase filters from certain parts of your photo.

9. Pixlr and Photoshop director are cpl of the very few apps that allow for erasing of filters.

10. While I understand that bugs can make it into releases, when an app doesn't work from the moment I install it, it doesn't stick around on my phone, and doesn't receive a second chance.

11. It's much better than vsco or snapseed in my opinion because it offers many more free filters that you can customize to make your own presets.

1. Fix MIX Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MIX: Restarting the app will resolve most errors.
2. Update the MIX App. Here is how:
   1. On Android goto PlayStore » Search for "MIX" » Open MIX by Camera360 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MIX » click "UPDATE".
3. Clear MIX by Camera360 app cache: Clearing cached data will force your app to retrieve the latest data directly from MIX servers.
   1. On Android, goto Settings » Apps » Select "MIX by Camera360" » click Storage » click "Clear Cache".
4. Check MIX app permissions. If any of these permissions required to use your device's features are disenabled, MIX might not work.
5. Uninstall and reinstall MIX. If nothing else has worked, completely uninstall MIX then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MIX not working

2. Fix MIX Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MIX be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MIX not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MIX may not be able to connect to the Internet when running in the background.