Published by BJ's Restaurants Inc. on Oct 21, 2024

Report an issue with BJ’s Restaurants.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with BJ’s Restaurants?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BJ's Restaurants Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact BJ’s Restaurants image 1 contact BJ’s Restaurants image 2

About BJ’s Restaurants

1. The place to go when you're craving amazing handcrafted beer, delicious pizza, flavorful entrees, our famous Pizookie® desserts and good times. • Easily locate the BJ’s Restaurant & Brewhouse closest to you. • Dine-In Order Ahead!

2. In some locations, we’ll even bring it out to you with our curbside service. • Mobile Pay: You have the power to view your check and pay right from the app using Apple Pay, PayPal, and more. • Group Ordering: Organize lunch with your friends right from the app and don't worry about figuring out how to split the bill or pay for individual items.

3. Place your order in advance to dine in.

4. Place your order in advance right from the app and pick up inside.

5. We’ll get your food and drinks started while you’re being seated. • Get on the list!

6. You can put your name on the Preferred Waitlist to save time. • Order take out!

7. Welcome to BJ's Restaurant & Brewhouse!

8. Our app gives you the tools to make it easy. • Get rewarded: Join BJ’s Premier Rewards to get rewarded for every visit (learn more about BJ’s Premier Rewards at ).

BJ’s Restaurants Customer Insights

1. I just found out that you can "group order," so if a bunch of you are wanting lunch with friends from work at a relatively precise time (they're always ready on time so far), either pick up or delivery, you can each order on your own apps and combine the delivery/takeout.

2. So essentially yes we order ahead with about 80% of our order but the remaining we still have to look at the local menu to complete it so taking more time than needed.

3. So buggy! Terrible coding and UI.For the second time, I've placed an order to be delivered at a later time.

4. For the second time, the order was immediately submitted, made, and delivered before the scheduled time.

5. The first few times were okay.2nd time in 6 months that I've tried to create an account on this app and it keeps telling me that there's something wrong with the server.

6. Why each time you change screens does a pop up appear to change the date, time, and address? It is unnecessary and just leads to wasted time and potential for error.

7. Only issue was a couple times someone else (surprisingly the same person) was entered in as the beneficiary of our table's bill credit at the Westwood location and we never got the credit for our spend in my loyalty account.

8. When I got to the tip area it had 3 pre-set tip amounts and also "other"... I clicked "other" and the next screen just said "thanks we've charged your account $xx.xx (the price plus one of the random pre-set tip amounts).

9. Tracks your points, let's you order ahead, skip lines, pay from your phone, find locations.

10. We have found that some drinks are not listed to order ahead so we just wait till we get there to order it.

11. How cool is that? Special instructions for your food order? Not a problem.

Steps to Troubleshoot & Fix BJ’s Restaurants Issues

1. Fix BJ’s Restaurants Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BJ’s Restaurants: Restarting the app will resolve most errors.
  2. Update the BJ’s Restaurants App. Here is how:
    1. On Android goto PlayStore » Search for "BJ’s Restaurants" » Open BJ’s Restaurants » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BJ’s Restaurants » click "UPDATE".
  3. Clear BJ’s Restaurants app cache: Clearing cached data will force your app to retrieve the latest data directly from BJ’s Restaurants servers.
    1. On Android, goto Settings » Apps » Select "BJ’s Restaurants" » click Storage » click "Clear Cache".
  4. Check BJ’s Restaurants app permissions. If any of these permissions required to use your device's features are disenabled, BJ’s Restaurants might not work.
  5. Uninstall and reinstall BJ’s Restaurants. If nothing else has worked, completely uninstall BJ’s Restaurants then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BJ’s Restaurants not working


2. Fix BJ’s Restaurants Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BJ’s Restaurants be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BJ’s Restaurants not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BJ’s Restaurants may not be able to connect to the Internet when running in the background.

Reported Issues