Contact BJ's Wholesale Club Customer Service

Why should I report an Issue with BJ's Wholesale Club?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BJ's Wholesale Club to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Your clipped savings will be applied automatically at checkout. o Check BJ's Gas regular and premium gas prices for any location -- so you can pump up the savings and fill up for less. o Get directions, Club hours, Club features, BJ’s Tire Center hours and Optical Department information for the Club nearest you. o Pre-order BJ’s deli items and platters straight from the app. (Available in select clubs only. o Let us do the shopping for you.

2. Enter In-Club Mode when you visit a Club to access that location’s helpful mobile features. o Browse and add coupons directly to your Membership Card (no scissors required).

3. Place an order for pickup in just 2 hours. o No need to wait in a checkout line.

4. The BJ’s App has everything you need to make the most of your Membership.

5. Easily shop, scan your item’s barcode, pay within the app, and go! (Available in select clubs only. o Get select items shipped to your home in 2 days with BJ’s Stocked. o Get Same-Day Grocery Delivery on select items in as little as 2 hours. o Browse recipes, view videos, shop ingredients and add them directly to your Same-Day Delivery cart. o View the products you've recently purchased in-Club or via Same-Day Delivery and easily Reload them to your cart. o One-click access to all your Membership details, My Rewards, order history, track challenges or scan your Membership card. *Orders placed 2 hours prior to Club closing or later will be available our next business day. Visit BJs. com/PickUp for details.

1. Love that In-store scan and pay with the app lets me skip the lines at checkout.Lost wifi connection in the club and an item fell out of the cart, which then caused lots of problems when we were ready to exit.

2. BUT BE CAREFUL: it seems to double scan things, so at the end of your scanning just look through your list of items and make sure that nothing was double scanned.

3. It's very convenient and saves me time and energy trying to find things and I also save money because I don't buy extra things that I don't need.Great experience, but the checkout process with the express pay has to be changed.

4. I'll check back in a couple of years.It's worth it just for the ExpressPay feature, where you can scan all the items in your car with the app and pay without even going to a register.

5. When leaving the store the person checking the barcode now has to scan all items in cart.

6. An adjustment needs to be made that they can just see the list of items on the scanner and check the cart like they check with a paper receipt.

7. Express checkout doesn't work when on a VPN, even before the last update.

8. Also they scanned 7 items when checking at the door, so there was no express, we had 8 items.

9. It still doesn't work! Always an error message!! This has gone on for weeks!! I'm so annoyed, I wish I could give no stars!!Not the first time that I have used this app.

10. The only issue I encountered is that the shipping charge is supposed to be 8.99 for 3 items and mine was slightly more probably because I ordered more than 3 items.

11. Every time I try to update ANY membership information I always receive some kind of error message.

1. Fix BJ's Wholesale Club Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BJ's Wholesale Club: Restarting the app will resolve most errors.
2. Update the BJ's Wholesale Club App. Here is how:
   1. On Android goto PlayStore » Search for "BJ's Wholesale Club" » Open BJ's Wholesale Club » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BJ's Wholesale Club » click "UPDATE".
3. Clear BJ's Wholesale Club app cache: Clearing cached data will force your app to retrieve the latest data directly from BJ's Wholesale Club servers.
   1. On Android, goto Settings » Apps » Select "BJ's Wholesale Club" » click Storage » click "Clear Cache".
4. Check BJ's Wholesale Club app permissions. If any of these permissions required to use your device's features are disenabled, BJ's Wholesale Club might not work.
5. Uninstall and reinstall BJ's Wholesale Club. If nothing else has worked, completely uninstall BJ's Wholesale Club then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BJ's Wholesale Club not working

2. Fix BJ's Wholesale Club Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BJ's Wholesale Club be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BJ's Wholesale Club not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BJ's Wholesale Club may not be able to connect to the Internet when running in the background.