Published by World Mobile Studio

Report an issue with Professional HD Camera Pro.
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Why should I report an Issue with Professional HD Camera Pro?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of World Mobile Studio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Professional HD Camera Pro Customer Insights

1. When exposure is locked, it unlocks after the first image is taken, so I cant make multiple images in a row without locking the exposure for every shot.

2. When exposure is locked, it unlocks after the first image is taken, so I cant make multiple images in a row without locking the exposure for every shot.

3. Current full screen nature of the updated UI requires the user to swipe up to bring the navigation bar, which often results in inadvertently shooting a photo or two in the process.Totally useless when I needed a camera app to take a picture in a hurry.

4. Sadly, on my phone (LG X Charge), when you switch to video, everything is at minimum exposure until you start recording, making the screen virtually black.

5. If this is fixed, its 5 stars from me!An amazing app! It would be great if you improved the focus and exposure lock a little.

6. When I put it on 4K, it actually records in 480p.An amazing app! It would be great if you improved the focus and exposure lock a little.

7. It would be great if I could control the exposure while the focus is locked.

8. It would be great if I could control the exposure while the focus is locked.

9. Also, you can swipe left to see the photo you just took, a very fast and convenient way to be sure you just took the shot you wanted.The camera is as solid as ever and the new UI is easier to use - with the exception of the lack of a back button.

10. The same thing happens with locked exposure: when I touch the screen, it unlocks.

11. The same thing happens with locked exposure: when I touch the screen, it unlocks.

Steps to Troubleshoot & Fix Professional HD Camera Pro Issues

1. Fix Professional HD Camera Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Professional HD Camera Pro: Restarting the app will resolve most errors.
  2. Update the Professional HD Camera Pro App. Here is how:
    1. On Android goto PlayStore » Search for "Professional HD Camera Pro" » Open Professional HD Camera Pro » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Professional HD Camera Pro » click "UPDATE".
  3. Clear Professional HD Camera Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from Professional HD Camera Pro servers.
    1. On Android, goto Settings » Apps » Select "Professional HD Camera Pro" » click Storage » click "Clear Cache".
  4. Check Professional HD Camera Pro app permissions. If any of these permissions required to use your device's features are disenabled, Professional HD Camera Pro might not work.
  5. Uninstall and reinstall Professional HD Camera Pro. If nothing else has worked, completely uninstall Professional HD Camera Pro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Professional HD Camera Pro not working


2. Fix Professional HD Camera Pro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Professional HD Camera Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Professional HD Camera Pro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Professional HD Camera Pro may not be able to connect to the Internet when running in the background.

Reported Issues

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