Published by Pearson Education, Inc.

Report an issue with Pearson Writer.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Pearson Writer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pearson Education, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Pearson Writer Customer Insights

1. It repeatedly says my login is incorrect when I know that it's right because I've logged into the website.I hate supporting a monopoly but this was required for my english class... the tools are kinda useful but there are other tools that could supplement them just as wellCannot login even though I have the correct password, and username, is there a issue with the login procedure or unable to access files for verification?Its a good program to use for make a works cited page for your bibliography and it helps with editing your essays by telling what mistakes you have to fix.This is one of the best apps ever created.

2. They create this app because the book does not have everything, why is the book uncompleted? Why does the app doesn't open my account?Notice how it says mobile passcode.

3. To get your passcode, log in on the pearson writer website and select "account", and you should be able to find your mobile passcode from there.

4. Yes, this should be explained in the app, but it's not too hard of a problem to solve.The app won't allow me to login.

5. it always crashsIt doesn't recognize my email address.

6. Not passWORD, passCODE.

7. It's different.

Steps to Troubleshoot & Fix Pearson Writer Issues

1. Fix Pearson Writer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pearson Writer: Restarting the app will resolve most errors.
  2. Update the Pearson Writer App. Here is how:
    1. On Android goto PlayStore » Search for "Pearson Writer" » Open Pearson Writer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pearson Writer » click "UPDATE".
  3. Clear Pearson Writer app cache: Clearing cached data will force your app to retrieve the latest data directly from Pearson Writer servers.
    1. On Android, goto Settings » Apps » Select "Pearson Writer" » click Storage » click "Clear Cache".
  4. Check Pearson Writer app permissions. If any of these permissions required to use your device's features are disenabled, Pearson Writer might not work.
  5. Uninstall and reinstall Pearson Writer. If nothing else has worked, completely uninstall Pearson Writer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pearson Writer not working


2. Fix Pearson Writer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pearson Writer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pearson Writer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pearson Writer may not be able to connect to the Internet when running in the background.

Reported Issues