Contact Pearson Practice English Customer Service

Why should I report an Issue with Pearson Practice English?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Pearson Education, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This app enables teachers and students to access their Pearson English teaching and learning materials to accompany their course.

2. All materials (teaching materials, learning materials, audio files, video files) are downloadable; once downloaded, they can be accessed offline.

3. Download activities grouped in lessons and units.

1. And when we go back to the menu from and audio/video, the menu goes back to its beginning and again we have to open the unit we want and find the file we need (instead of going back to the audio or video that was just played)You can't go back in questions, it doesn't always work in landscape mode (which is terrible for tablet users), you can't prioritize/ favourite books so you always have to go through the catalogue to yours and it always takes a while to open contents.

2. At this point I've just given up on the work.Useless 😔 I can't access any content aa it keeps lagging and stopping.In general, it's a great and useful app but sometimes it takes too long to open the content (even when the download is apparently finished).

3. There are several complicated and confusing steps just to enter the access code, steps that a level 1 English learner has a snowball's chance in hell ever navigating.

4. The books are great, but over the years I have never succeeded in helping my students access the digital content.

5. I can't do my english homework that requires you to listen to audio as I can't access anything - you can only listen to it through the app, but the app doesn't let me log in no matter how hard I try.

6. I'm sitting for Fist in few months and I don't know what to do.I bought the book believing that I will be able to use the app, but the app doesn't work.

7. I am not the only one having difficulties withAs an instructor, I've spent countless hours trying to help students unlock the content.

8. Just overall terrible.I have tried so many times trying to access the content, and NOTHING.

9. My PPE app version, photo of my book cover, back cover with readable ISBN, photo of the first inner page, screenshot of the error in the app... Etc, etc.

10. The application closes and has no update to fix.App doesn't let me sign into the account I JUST made - it works through the browser though, so I'd just reccomend on doing that instead.

11. I finally just gave up and uninstalled.Is has worked well and with no problem, but one month ago, it started to get stuck so I cannot listen the audios.

1. Fix Pearson Practice English Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pearson Practice English: Restarting the app will resolve most errors.
2. Update the Pearson Practice English App. Here is how:
   1. On Android goto PlayStore » Search for "Pearson Practice English" » Open Pearson Practice English » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pearson Practice English » click "UPDATE".
3. Clear Pearson Practice English app cache: Clearing cached data will force your app to retrieve the latest data directly from Pearson Practice English servers.
   1. On Android, goto Settings » Apps » Select "Pearson Practice English" » click Storage » click "Clear Cache".
4. Check Pearson Practice English app permissions. If any of these permissions required to use your device's features are disenabled, Pearson Practice English might not work.
5. Uninstall and reinstall Pearson Practice English. If nothing else has worked, completely uninstall Pearson Practice English then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pearson Practice English not working

2. Fix Pearson Practice English Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pearson Practice English be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pearson Practice English not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pearson Practice English may not be able to connect to the Internet when running in the background.