Contact Dynamic Study Modules Customer Service

Why should I report an Issue with Dynamic Study Modules?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Pearson Education, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Take Dynamic Study Modules from your MyLab and Mastering courses with you wherever you go! · Access Dynamic Study Modules and Gap Finder Diagnostic modules from your mobile device. · Get real-time feedback on your performance, with information you need to review or study further broken down & provided in short bursts that are scientifically proven to trigger your brain to learn faster. · Choose how confident you are in your answer to move past the material you’ve already mastered and understand better what you don’t know -- and what you only think you know. · Answer, learn, and answer again until you’ve mastered the topics covered by your Dynamic Study Modules.

2. *A Pearson account is required to use this app. * To use the Dynamic Study Modules app, you must have already enrolled in a Pearson MyLab or Mastering course, logged in to the course on your computer, and opened a Dynamic Study Module in your course on your computer.

3. Go back anytime to review your answers or refresh your knowledge -- students who do refreshers can recall concepts more confidently at test time!

4. If you do not, you will get an error message when you try to log in to the app. *If you experience any login issues, please contact for immediate support.

1. I have to use the web browser to study on this and you can not make the images bigger on the browser so you cant even read it.Terrible. Slow to log in (if you're able!) and crashes frequently during any of the modules.

2. Someone seriously has to look into this and fix it because students expect a lot from this company especially after paying so much for their books, their codes and being promised that they work to better our learning experience yet making an useless app available.Constantly stutters and crashes.

3. I spent good money on a book, and was so looking forward to being able to have the ability to study remotely.

4. If the book wasn't required for my class I would be fighting for a refund!This used to be a good study tool, now it is completely useless.

5. Absolutely horrible! Constantly crashing, can't load my book or study modules.

6. I have never been able to use it this whole semester, and now with finals coming I realize this was completely useless.

7. Paid lots of money for the textbook and supporting (unsupportive) material, and a loose leaf version where the pages rip out if you so much as breathe near the book.

8. After not being able to log in I returned to my computer and tested login credentials.

9. Just signed up for a course and I'm able to get everything pulled up online so I know the registration was successful but the app is telling me my credentials are incorrect.

10. if I'm waiting in line at the store or bus stop, I just want to jump in and run through a few topics and by the time it's loaded, it's my turn in line or the bus is thereSo far so good.

11. it also takes a long time to load the chapter modules.

1. Fix Dynamic Study Modules Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Dynamic Study Modules: Restarting the app will resolve most errors.
2. Update the Dynamic Study Modules App. Here is how:
   1. On Android goto PlayStore » Search for "Dynamic Study Modules" » Open Dynamic Study Modules » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dynamic Study Modules » click "UPDATE".
3. Clear Dynamic Study Modules app cache: Clearing cached data will force your app to retrieve the latest data directly from Dynamic Study Modules servers.
   1. On Android, goto Settings » Apps » Select "Dynamic Study Modules" » click Storage » click "Clear Cache".
4. Check Dynamic Study Modules app permissions. If any of these permissions required to use your device's features are disenabled, Dynamic Study Modules might not work.
5. Uninstall and reinstall Dynamic Study Modules. If nothing else has worked, completely uninstall Dynamic Study Modules then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Dynamic Study Modules not working

2. Fix Dynamic Study Modules Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Dynamic Study Modules be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Dynamic Study Modules not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Dynamic Study Modules may not be able to connect to the Internet when running in the background.