Published by Pearson Education, Inc.

Report an issue with Pearson eText Global.
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Why should I report an Issue with Pearson eText Global?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pearson Education, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Pearson eText Global Customer Insights

1. Unacceptable.Doesn't let me login anymore,had to switch to etextUn user frienfly interfaceTerribile: ha funzionato per qualche mese...ora non riesco più ad entrare.L'app è abbastanza scomoda sotto molti punti di vista, a partire dal fatto che quando voglio inserire una nota nel libro finito di scriverla esce dall'app e della nota non vi è più traccia.

2. App crashes in very unexpected circumstanceswhen you zoom in you can't read anything and it all flickersFiles won't openDoes not work with the Pearson biology textbooks I purchased.

3. Inoltre ci impiega sempre troppo tempo a caricare.

4. Can't read a piece when zoomed!!! Very unsatisfied.

5. Audios would be available every other day....This app sucks.

6. It stopped working out of sudden.

7. Many mistakes in writing.

8. Horrible App.

Steps to Troubleshoot & Fix Pearson eText Global Issues

1. Fix Pearson eText Global Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pearson eText Global: Restarting the app will resolve most errors.
  2. Update the Pearson eText Global App. Here is how:
    1. On Android goto PlayStore » Search for "Pearson eText Global" » Open Pearson eText Global » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pearson eText Global » click "UPDATE".
  3. Clear Pearson eText Global app cache: Clearing cached data will force your app to retrieve the latest data directly from Pearson eText Global servers.
    1. On Android, goto Settings » Apps » Select "Pearson eText Global" » click Storage » click "Clear Cache".
  4. Check Pearson eText Global app permissions. If any of these permissions required to use your device's features are disenabled, Pearson eText Global might not work.
  5. Uninstall and reinstall Pearson eText Global. If nothing else has worked, completely uninstall Pearson eText Global then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pearson eText Global not working


2. Fix Pearson eText Global Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pearson eText Global be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pearson eText Global not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pearson eText Global may not be able to connect to the Internet when running in the background.

Reported Issues