contact Peacock TV: Stream TV & Movies

Contact Peacock TV: Stream TV & Movies

Published by Peacock TV LLC
Updated: Apr 28, 2022



Report an issue with Peacock TV.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with Peacock TV: Stream TV & Movies?


  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Peacock TV LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



Peacock TV: Stream TV & Movies Features and Description

Download Peacock, the streaming service from NBCUniversal. Peacock’s got all your favorites, all in one place. With Peacock, stream current hits, blockbuster movies, bingeworthy TV shows, and exclusive Originals – plus news, sports, WWE, and more. Peacock’s got your faves, including Parks & Rec, Yellowstone, Modern Family, The Harry Potter Film Series, and every episode of The Office. Here’s what you get with PEACOCK: · Instant access to hundreds of movies from major Hollywood studios such as Universal, DreamWorks Animation, and Focus Features. · Thousands of hours of TV series, including full seasons of buzzworthy faves, bingeworthy classics, and current-season NBC hits. · Peacock Channels – playing your favorite entertainment, 24-7. Scroll less and watch more with the SNL Vault, Fallon Tonight, NBC Sports on Peacock, NBC News NOW, TODAY All Day, True Crime, and Dateline 24/7. · A daily dose of live news with the best of NBC News, CNBC, MSNBC, and E! News – plus Late Night, SNL and more. · Kids’ movies and shows, including Curious George and Where’s Waldo? · Hit Spanish-language TV shows and news from Telemundo. · Up to 6 personal profiles to optimize your viewing experience. Upgrade to PEACOCK PREMIUM ($4.99/month) for an all-access pass to everything Peacock has to offer – every movie, every episode, every season, every live sporting event. More to watch. More to love. · Stream everything— including the new movie Marry Me, full seasons of exclusive premium TV like Yellowstone, and your NBCUniversal faves from Bravo, SYFY, USA, E!, and Oxygen. · Every WWE Premium Live Event—including WrestleMania—plus series, docs, and the WWE Vault. · Exclusive Peacock Originals, including Bel-Air, Saved by the Bell, Girls5eva, Dr. Death, Dan Brown’s The Lost Symbol, MacGruber, The Real Housewives of Miami, and more. · More live sports, including Super Bowl LVI, every event of the 2022 Winter Olympics, exclusive Premier League soccer matches, Supercross, and INDYCAR. · Next-day streaming of current-season NBC hits like the One Chicago franchise, The Voice, Law & Order: SVU, Law & Order: Organized Crime, and La Brea. · Unlimited access to the entire library of Kids and Family entertainment, including DreamWorks Animation titles Trolls World Tour and Madagascar: A Little Wild. With PEACOCK PREMIUM PLUS ($9.99/month), get everything included in Peacock Premium as well as: · Stream Peacock ad-free*. · Download available titles to your mobile device and watch later, anywhere. *Due to streaming rights, Peacock Channels, events, and a few shows & movies will still contain ads. Content availability may vary over time. Please note: Use of the PeacockTV app is limited to the United States and its territories. Video is accessible via 3G, 4G, 5G, LTE and Wi-Fi networks. Data charges may apply. If applicable, subscription charges begin after any promotional period of Peacock Premium/Peacock Premium Plus concludes. You will be charged on a recurring basis as described above, minus applied offers plus applicable taxes. Your subscription will auto-renew until you cancel. Cancel at any time by visiting your account in the Peacock App. By subscribing, you agree to the preceding subscription terms and our Terms of Use and Privacy Policy below. Upgrade at www.peacocktv.com Terms of Use: www.peacocktv.com/terms Privacy Policy: www.peacocktv.com/privacy Customer Help: www.peacocktv.com/help Do Not Sell My Personal Information: www.peacocktv.com/do-not-sell-my-info CA Notice: https://www.peacocktv.com/ca-notice This app features Nielsen proprietary measurement software, which will allow you to contribute to market research, like Nielsen’s TV Ratings. To learn more about our digital measurement products and your choices in regard to them, please visit http://www.nielsen.com/digitalprivacy for more information.

contact Peacock TV: Stream TV & Movies image 2   contact Peacock TV: Stream TV & Movies image 2

Reported Issues


Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • season 4 ep5 froze for over an hour and in trying to get it back up I was charged an additional fee to watch what I have already purchased just recently. PLEASE REFUND TO MY ACCOUNT

    — by ROBERT D. WASHINGTON 1 week ago


  • Someone fraudulently used my credit card info and signed up for something I've neve used! I changed my credit card info and here we go again! I want answers!!! How do I talk with someone regarding this issue?

    — by Rena coker 2 weeks ago


  • I registered for Peacock on my cell phone but I would like to watch it on my TV, too. Can you help me get it set up

    — by Kathleen Livetro 2 weeks ago


  • Why can't I access peacock premium

    — by Karen 2 weeks ago


  • I paid an it doesn't work

    — by Keith Lewis 1 month ago


  • I would like to watch the NASCAR races on NBC. Can I do that with your service?

    — by Daniel Bryant 1 month ago


  • 987654

    — by Aamir Khan 1 month ago


  • There was an overcharge on my credit card. Should be $4.99. Why?

    — by Patricia A Donahue 1 month ago


  • i have an account with peacock, using the above email, however i am unable to log in. i have tried every email i have and i have not received an email to re-set my password. please help me locate my account so i can change my password.

    — by Alyssa Ledesma 2 months ago


  • sigined up peacock and nothing happens?

    — by Brady Wilbur 2 months ago


  • Trying to renew my peacock premium yall won't let me credit card is good I need this resolved today

    — by Stephen Owens 3 months ago


  • I want to watch peacock on TV. I bought it on my phone

    — by Janice Ronco 3 months ago


  • payments for peacock premium as well as discovery + are coming out of our ck.acct. twice each month!!!!! If you cant resolve this


















    paymnts. for both Peacock premium & Discovery+are coming out of our chk. acct. each mo. since Mar. Please return the $9.98 for the 2 Mos. to our acct. & stop this from continuing. I will otherwise instruct my bank to honor only 1 payment on each.

    — by charles oliphant 3 months ago


  • I can’t watch anything on my sharp brand tv. The selection on the peacock app just buffers never loadIng and times out. It goes back to show selected and when I select to load it just buffers never allowing me to watch anything. Please give me a credit for the past 4months and tell me how to resolve this problem.
    Thank you

    — by Brian Kelly 3 months ago


  • You are taking money out of checking twice for the same service I have peacock premiumIt says Peacock X1031 Premiun 5.34 and then Roku for PeacockTVLL and also charged 5.34 can you help

    — by Nancy P Messer 3 months ago


  • I thought the app I downloaded was free, but was I charged $4.99. Now I can’t cancel it. In the past, I could’ve just called and stopped the service and gotten my money back.
    Two months (after the misunderstood download), I just found this lame method of communicating my problem to you. I just hope it works

    — by Jenny Mister 3 months ago


  • Want to join

    — by Guadalupe Rodriguez 3 months ago


  • Will not let me make the payment

    — by Guadalupe Rodriguez 3 months ago


  • You have my money, over charged me and peacock wont let me use your channel, your HELP doesn't work what gives????

    — by A Butler 4 months ago


  • You took $5.32 for my premium subscription and I have no access to the account I dying and wanted to watch my last Wrestlemania tonight and have no access to it you took the money off the card now I want to see Wrestlemania

    — by Lisa 4 months ago


  • Hello I tried to upgrade to your plan so I could watch WWE a couple months ago my card said that payment could not be processed and to please try again however you took money out of my account and I did not even get my service I then tried to cancel your services and it stated that the next month money was going to be taken out of my account there is a big event going on WrestleMania 38 that I wanted to watch however I didn't get my services for when I paid for them I would like to know what I do not want to further type in my current information and have money taken out of my account for me to not be able to watch WrestleMania 38 I would like to know how this problem can be addressed so I can be able to watch all my WWE I have no problem with paying monthly I just would like to have my services that I pay for

    — by Brenda 4 months ago


  • I can not access peacock. This happens every month, what is going on? It gets taken out of our account and then the next month I can not access it. I need it fixed

    — by Jamie Sloma 4 months ago


  • I have paid for premium but when looking to view items and particularly soccer “football” a message asks me to upgrade to premium. Very very frustrating.

    — by Robert Foley 4 months ago


  • I joined premium plus on Jan 29 and now they say they don't recognize my account. Please help me.

    — by Gary L Watson 4 months ago


  • Why isn't the LPGA streaming on Peacock live or replay? Thank You!

    — by Mike Zambelle 4 months ago


  • i need to talk to a live person, all the numbers i called sends me to recording. I have a account issue, you are charging me twice 9.99 and 4.99 i only want the 4.99 account. and i did talk to someone on 3-18 his name was Eddy Wilson he told me that i paid for 2 annual packages i never ask for annual package, please i need to talk to someone about all of this. 760-486-3777. my personal account has been shut down because of this man. thank you

    — by Robin Renaudo 4 months ago


  • I signed up and entered the wrong email address. I need to redo my sign up or just fix my email.

    — by lindsay thomas 4 months ago


  • I have spectrum TV and I was told that I could watch Peacock for free it was included in My Spectrum and I see a $4.99 charge on my card I would like to get a refund and I would like to know why it charged me?
    my phone number 760-485-4343 please contact me as soon as possible thank you.

    — by Terri Valdivia 5 months ago


  • I am trying to cancel my paid subscription and cannot get into my account. Please cancel my paid subscription, today.
    most sincerely,
    Glenn Scheer

    — by Glenn Scheer 5 months ago


  • how do i get peacock on my tv so i can watch wwe

    — by Beverly E Stoudt 5 months ago


  • hi! for the past month when I try to access peacock on my tv, I get an error that says something has gone wrong try again. I keep trying and it doesn't work. I can log in to my account on my phone but not on my TV anymore. I have a basic paid plan account. Can you help me please? oh - and I have a Samsung TV, in case that is helpful info for you to have. :) Thank you!! Jaime Kemp.

    — by Jaime Kemp 5 months ago


  • peacock no work, paid on Roku

    — by Edwin Hill 5 months ago


  • BAN_ID 4138585 bkt naman po..
    Dahil ba sa katawan? Ok sige po diko na uulit paki balik napo ako

    — by Jomarnick 5 months ago


  • I was charged for premium service on my account with my credit card, but I'm not receiving the service

    — by Alejandro Abreu 5 months ago


  • Half way through a season of yellowstone the language switched to spanish and wont let me change it back

    — by David Mayle 5 months ago


  • I created an account a couple of days ago, and was wondering why it would not let me verify my email address. After researching my account I noticed that I entered in the wrong email address. I need to update my email the one that is on file to [email protected] and remove the [email protected] that's not my email...and now I cant log on to another TV. I have went through the functions of with the EDIT button ...it does not work. Please Advise...

    — by Toni Leshore 5 months ago


  • Unable to make payment - Have NOT been able to change c/c information for MONTHS - MISSING WWE - usually watch every MONTH !!!
    PLEASE HELP !!!

    — by Lisa A Farrier 5 months ago


  • I was overcharged 3 times for peacock tv. I did not get the plus subscription.

    — by Heather 5 months ago


  • i can’t get premium

    — by john 5 months ago


  • I have Peacock Premium, but when I try to watch some of the shows that require Premium, it keeps asking me to sign up for premium. I have three televisions in my house, and we watch on all three!

    — by Nancy L Mitchem 6 months ago


  • I signed up for premium on Sunday the13th.of Feb. and i was charged $4.99 twice. I want a refund of $4.99 or i will cancel it. Thank you !

    — by Jeffrey Bon 6 months ago


  • Until you asked that I turn off wi-fi so you could stream on cellular, everything was fine. The settings were already set that way!!! Now, I can’t watch a single thing!!! Fix it, or cancel my account! I’m not paying for this kind of idiocy!!!

    — by Jan Johnston 6 months ago


  • On 2-13-22 I paid to up grade, didn't work had to pay again went through so I have of twice , tell me how do I get love tv, tried and it doesn't... Also I would like my money back on my card for two payments... Please get a phone number to call... Bad customer service... Thanks.

    — by Cathy Ivey 6 months ago


  • how do i get my subscription back

    — by Regina A Shumate 6 months ago


  • How can I upgrade my subscription

    — by Sonya 6 months ago


  • i had a problem putting in the right Email address to reset to update it because i put in the wrong Email address it was not reading it

    — by Kay Perkins 6 months ago


  • I I thought I just purchased premium to watch Super Bowl today. It seems to be on my iPhone not my tv?

    — by Robert Weymouth 6 months ago


  • cannot finish my account setup on LG tv. Cannot enter my gender or birth year

    — by jo ann medeiros 6 months ago


  • Can't verify address: sent alternate email address, as I have an account

    — by Sharon Fitzgerald 6 months ago


  • cools

    — by david 6 months ago


  • I have been paying to watch the premium so I can watch WWE but I cannot update my debt card and I have called and so they said I had a virus but I don't have any problems when I update the debt cards on the other like HULU and I want to continue watchin Peacock and so could you let me upgrade my debt card. I need to know as soon as possible.

    — by Patricia Hardin 6 months ago


  • I am the Maintenance Director of Little Sisters of the Poor, Jeanne Jugan Residence, 964 Main St Pawtucket, RI 02860. Received a charge of $10.69 on a bank account bill (Navigant Credit Union) , with a reference of Peacock E9E2D, phone (212) 664-0138.
    I am being asked what this charge is for. Not disputing it, but looking for an explanation of the charge. Please call me on my Cell, (401) 497-4731.
    Thank you in advance.
    Dan Aronhalt, Maintenance Director

    — by Dan Aronhalt 6 months ago


  • I set up for peacock thru my phone but it didn't connect to my LG tv

    — by Nancy Wead 6 months ago


  • Payed for premiun svc but cannot access any of the moviea or shows that are premiun...

    — by Treena 6 months ago


  • I have been trying to log into Peacock on another tv in my home but it doesn't recognize my password and when trying to reset my password, which I have tried many times, I NEVER received the emails. What is your problem?

    — by Dennis Myers 6 months ago


  • need help hooking up to a TV

    — by Edward Simmendinger 6 months ago


  • I upgraded to Premium on 2/2/22. My credit card was charged twice, one was via roku. I reached out for help yesterday, provided proof with a screenshot of my credit card statement, but was not helped. I simply want a charge reversed so that I am not double paying.

    — by Scott LeMay 6 months ago


  • Why did you take two payment in January one on the 27th then another on the 30th..stop double paying yourself.

    — by Addie Brinson 6 months ago


  • The Bath v Harlequins rugby match started nearly 20 minutes ago

    — by David Shumaker 6 months ago


  • I just paid for a monthly subscription so I could continue watching Chicago PD and it will not play! Really, dissatisfied and frustrated.

    — by Michelle Torres-Drumm 6 months ago


  • I am having a really hard time contacting peacock support

    — by Craig Mayfield 6 months ago


  • i am 72yrs old dont understand the way you work could you have someone to contact me help me understand how to use peacock [email protected]

    — by gary pilkington 6 months ago


  • I paid for Peacock TV Network on Jan. 19th by Paypal, but I cannot get my TV show, it shows the scan and will not let me go any farther to watch the Yellowstone series. It seems to be a verification problem with my email, my email is [email protected]

    — by Terri Lynn Ambrozich 6 months ago


  • I am having trouble getting into my account

    — by Shirley Green 6 months ago


  • Not able to connect to Peacock app. on our smart TV

    — by sandra Ehlenfeldt 6 months ago


  • I change the addresses and I’m trying to get a new account forgot password

    — by John 7 months ago


  • You took my money and I still don't have any premium channels someone needs to fix it

    — by Bruce A Klein 7 months ago


  • Manchester City vs Chelsea 6 am Saturday 15 January; when will the REPLAY be broadcast? Date and time please?

    — by Carl Sephton 7 months ago


  • I signed up for a special “View Your Deal” for $14.97. I was billed on Nov 8, 2021. I tried and tried to watch Peacock to no avail! I never could reach anyone for assistance. My granddaughter was finally able to access it on Dec 24, 2021. I would like my subscription extended for the time I was unable to watch, from Nov 9, 2021 to Dec 24, 2021. At no extra charge please, considering I was unable to watch it. Thank you

    — by Jean Jackson 7 months ago


  • How do I get Close caption

    — by Ona Murriell 7 months ago


  • Signed up for Peacock plus yesterday and was billed $46. I expect it to be billed for $4.99. I feel as if I have been robbed and I cannot get anyone on the phone to ask what happened. Please contact me… I have canceled my subscription, but I would like a refund of $41.

    — by Sue Baum 7 months ago


  • I need to give you a new credit card number because the one you have on file has Beencancellef

    — by Karen Singleton 7 months ago


  • Although “closed captions” can be chosen and remains on for future sessions, captions do not display unless I select “pause” after the episode starts and then “play”.

    This occurs when I watch “Everybody Loves Raymond” or “Monk”. I’m guessing it works this way for all programs.

    Note that after selecting “pause” I do not need to adjust the closed caption setting in order to make the captions appear.

    This problem has been occurring for at least a month or 2 ever since I started watching Peacock.

    Hardware being used:
    Panasonic VIERA TC-P46ST30 46-Inch 1080p 3D Plasma HDTV
    Fire TV Stick 2nd Generation - 2016 release

    — by Robert Hoch 8 months ago


  • The closed captions for “Everybody Loves Raymond” have a problem on all episodes. Whenever italics are displayed, there is no space before or after the word in italics.

    For example, for s8e23 at around 4:36 from the beginning, it shows
    Yeah. Wealwaysfeel bad.
    Instead of
    Yeah. We always feel bad.
    where “always” is in italics.

    This is true whether I watch the show on my Panasonic plasma TV or my iPad.

    Thank you,
    Robert Hoch

    — by Robert Hoch 8 months ago


  • Made payment yesterday trying to get on peacock but its asking for another payment. Had to change username to [email protected] and the card number was wrong. HELP!!!

    — by Hilda Berlanga 8 months ago


  • I am missing the news category on top of my TV screen. I don't know how to put it back for easy access to my news program. Please give me a call 4024535470 to assist me. Please identify yourself right away because I am getting a lot of spam call. Your response is highly appreciated.

    — by Marla 8 months ago


  • I have Cox Cable and I have not been able to access Peacock for about a week now. It come up with something went wrong.

    — by Joseph A Perry 8 months ago


  • I have a Peacock Premium account via my Xfinity cable provider. I like Peacock but there are issues with it as follows: 1) For "Movies A-Z," it only shows the handful movies that begin with a number. In other words, one can't find those that begin with A through Z. 2) Why don't you tell us on what day a new episode of a TV show will air next on Peacock? 3) The first page of Peacock, after clicking on my TV's Apps menu, is so hard to navigate. One can't tell where the cursor is when scrolling down the page. Couldn't you at least highlight the box of a program icon instead of barely enlarging it, which is so hard to determine? 4) After setting subtitles/closed-captioning, they go away after I pause or if come back to a program I was watching earlier or on previous day. I have to keep going into your captions set-up menu when this happens. Please note that I wouldn't have bothered contacting you if I didn't like Peacock. One highlight is that you only show the commercials before the beginning of a movie, but I wish you could do the same for a TV show. :) Thanks

    — by John Russo 8 months ago


  • I just noticed I have been getting charged for premium service for the past 5-6 months but on my account it hasn’t been on and I want a full refund

    — by Jonathan Adkins 8 months ago


  • I paid for premium plus to watch Yellowstone and still can’t watch

    — by Stacia Conley 8 months ago


  • I keep getting an error message on the TV that I've already created an account. Yet I cannot watch Peacock yet. Please contact me. I evidently don't remember the email that I originally created. My number is 919.833.4808.

    — by Emily Newkirk 8 months ago


  • Need help getting it to work haven't had it now fir 3days. Got a new phone transferred everything and now having problems sreeaming

    — by Tanya colburn 8 months ago


  • Have premium, but can’t find how to watch Season 4 of Yellowstone

    — by Donna Itz 9 months ago


  • trying to cancel my Peacock acct It says it billed by Roku and to go to roku but roku says there are no subscriptions but I am being charged 9.99 I want to cancel

    — by Angela johnson 9 months ago


  • I paid to have Peacock so I could watch Yellowstone and it took it out of my acct but yet I cant watch, it keeps wanting me to subscribe to Peacock premium but I already did and paid for it! Please help!

    — by Tiff Lawrence 9 months ago


  • I want to cancel the WWE channel , I don't know how it's even on my subscriptions?

    — by Rosemarie Nieves 9 months ago


  • I am having problems with account

    — by Andrew James Hayward 9 months ago


  • How do I get episodes of la brea that I have missed?

    — by Jack Mauch 9 months ago


  • I want to cancel Peacock TV

    — by James Cain 9 months ago


  • can't seem to get an answer. will you be streaming yellowstone season 4 on peacock premium

    — by michael ready 9 months ago


  • I'm not receiving premium service but am being charged for it

    — by Mark Stiburski 9 months ago


  • I have the free peacock account, I would like to watch season 8 Escape to the Chateau. Im assuming that I need to upgrqde but I cant find anyone to talk to or a space to do this. Would you please help?

    — by Anita F Hayes 9 months ago


  • Peacock TV how do we get NBC itself, NBCsn is there, but I need NBC in the channel lineup, when I search for sundays nascar race on nbc, it does not show.

    — by Virginia P Moore 9 months ago


  • i was able to watch peacock on my samsung google chrome laptop now it says access denied! do you know why? how can i get it back? thank you!

    — by annette kleptach 9 months ago


  • You state that i can Watch the first 5 episodes of "The Lost Symbol" for free, yet it will only allow me to watch the first three??? What's the problem?? Does NBC really stand for Nothing But Crap???

    — by Jeffrey 9 months ago


  • I have been paying Roku 4.99 for over a year for Peacock and now I just went on it yesterday and says I only have the free service. What happened to my membership

    — by Douglas Wahl 10 months ago


  • Can not sign in

    — by Leon Johnson 10 months ago


  • i need to change my credit card info have a new card

    — by richard carreira 10 months ago


  • I signed up about a couple months ago under watching movies, series etc. with ads for a lesser amount than an ad free platform. I 've watched series and am told after the 4th or so episode that i must pay an additional fee of $4.99. I was informed while signing up that my cost was with ads but I will be able to watch everything on site. So what's going on? It does seem suspicious when there is no contact with this company and ratings are falling, falling and falling because of customer reviews. Now I see why. I have other apps under Prime and they're all free so I don't know how I am paying for this and now being told that if i want to see additional episodes or certain shows etc it'll cost more.

    — by Jessica Burnett 11 months ago


  • This is for peacock tv... How do i request the removal of an ad that is over the top offensive to me?

    phexxi's commercial is disgusting and inappropriate! How do i keep it off my peacock account???

    — by Sharon Danner 11 months ago







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