Contact Bike Tracker Customer Service

Why should I report an Issue with Bike Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PC Ability to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It does only a few things, but it does them well.Works well on my slow phone! Gives me all the information I need! Thank you!I recently had a problem connecting this with RwGPS, but a quick note to the forum and it was fixed it in lightening time.

2. Been using the directions function, based on routes created on Ride With GPS and no errors until now.It is goodThe application does what it says and it does it better than you would expect.

3. I just had a test ride with voice navigation using this application, on a route imported from RideWithGPS and tracking with Strava.

4. I have a bike computer with routing (Wahoo Elemnt) but when I'm navigating a route I'm unfamiliar with the audio prompts from Bike Tracker are just what I need.

5. BT isn't fancy but it does give good voice guidance and hasn't lost the GPS signal over the several years I have used it.

6. So if I could award this 6 stars for it's usefulness and support, I would! I use Bike Tracker (BT) to log directly into RidewithGPS to get voice guidance.

7. I should say I was really impressed by this piece of software to an extent that the first thing I thought of after coming back from the ride was to leave this review with five stars.

8. Based on what I'm reading and what I see, this app looks AMAZING!! I'll actually give it a try this afternoon on my ride home from work and will update my review afterward.

9. RwGPS has voice guidance but I found it unreliable on my phone.

10. I can say that you definitely need any battery/cpu saver setting on your phone turned off as this can interfere with the apps operation.

11. I put a single bluetooth earbud in my ear and rely on the prompts from Bike Tracker to get me where I'm going.

1. Fix Bike Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Bike Tracker: Restarting the app will resolve most errors.
2. Update the Bike Tracker App. Here is how:
   1. On Android goto PlayStore » Search for "Bike Tracker" » Open Bike Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bike Tracker » click "UPDATE".
3. Clear Bike Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Bike Tracker servers.
   1. On Android, goto Settings » Apps » Select "Bike Tracker" » click Storage » click "Clear Cache".
4. Check Bike Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Bike Tracker might not work.
5. Uninstall and reinstall Bike Tracker. If nothing else has worked, completely uninstall Bike Tracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Bike Tracker not working

2. Fix Bike Tracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Bike Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Bike Tracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Bike Tracker may not be able to connect to the Internet when running in the background.