Contact BikeMaps Customer Service

Why should I report an Issue with BikeMaps?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BikeMaps.org to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The people who created are probably a really wonderful group.Just needs more local participationGreat to have an Android app of a great tool.Works perfectFolks have to understand that this is not a "gps" type navi app but one that reports incidents to keep cyclists better aware and possibly helpbto advocate for better cycling infrastructure in the future by keeping record.

2. literally can't make account, login, nothingLast update was before Jesus Christ.Had to zoom out to about 100 mile radius to find anyrhing.

3. Some folks have issue with their particular town showing unusually low incidents, again, this is vrowd sourced with those who have the app.

4. Cities like Leeds and Manchester showing as four incidents.

5. Will be good if it takes off but don't see point in running an app that has nothing to tell you.This is a dang cool app.

1. Fix BikeMaps Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BikeMaps: Restarting the app will resolve most errors.
2. Update the BikeMaps App. Here is how:
   1. On Android goto PlayStore » Search for "BikeMaps" » Open BikeMaps » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BikeMaps » click "UPDATE".
3. Clear BikeMaps app cache: Clearing cached data will force your app to retrieve the latest data directly from BikeMaps servers.
   1. On Android, goto Settings » Apps » Select "BikeMaps" » click Storage » click "Clear Cache".
4. Check BikeMaps app permissions. If any of these permissions required to use your device's features are disenabled, BikeMaps might not work.
5. Uninstall and reinstall BikeMaps. If nothing else has worked, completely uninstall BikeMaps then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BikeMaps not working

2. Fix BikeMaps Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BikeMaps be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BikeMaps not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BikeMaps may not be able to connect to the Internet when running in the background.