Contact Graphie Customer Service

Why should I report an Issue with Graphie - EXIF management?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Pavel Rekun to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Whether you're a professional photographer or an enthusiastic hobbyist, Graphie empowers you to edit and organize metadata, extract vibrant colors, find photo shoot locations on a map, and much more.

2. Unlock the full potential of your image collection with Graphie's powerful metadata management tools.

3. Easily modify metadata for single or multiple images, extract an extensive range of colors, and pinpoint photo locations on a map.

4. Choose from a variety of colorful themes, support for multiple data formats, and powerful sorting and grouping tools to organize your work exactly how you want it.

5. Elevate your photo management experience with Graphie!

6. Structure your data to manage and optimize your photo collection with precision and depth, ensuring you always get the best out of your images.

7. Graphie is your ultimate tool for advanced image management.

8. Create profiles with various information sets, share images without metadata, and streamline your workflow effortlessly.

9. Tailor Graphie to suit your needs with extensive customization options.

10. Gain comprehensive insights into your photos with Graphie's detailed statistics.

11. Make Graphie truly yours. Have questions?

1. Unfortunately a bug means it only accepts coordinate numbers between 0 and +180, so it can only update locations for a quarter of the world.Good exif editor, yet for some reason it can't access photos in my default camera folder or any other SD card folder.

2. Pointing on a map to change the location is way more intuitive than entering coordinates (that you would probably have to work out beforehand).Great App to edit the EXIF data when you want it.

3. in case of themes, I selected the Rose theme, and the main tab icon are not legible.Looks nice, good layout, allows gps coordinates to be entered as numbers, which a lot of apps don't.

4. So would be nice to have the name also include exif editor and app manager to they're easier to search for on the phone.Good app but needs improvement.

5. Most times if you share a pic on the internet, you don't want the EXIF data on the picture.Found and love skit.

6. The only thing that stops me replacing my current EXIF editor is the location editing.

7. I use exif editors and app managers all the time, but will never remember the names of these apps.

8. Easily the best option for a metadata data viewer/editor.This is a great app! Thanks Devs.

9. Great interface, nice design, great features.

10. in case of Stats tab, the ISO graph does not consolidate the ISOs or the legend is partially displayed.

11. Decided to check out Devs other apps.

1. Fix Graphie Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Graphie: Restarting the app will resolve most errors.
2. Update the Graphie App. Here is how:
   1. On Android goto PlayStore » Search for "Graphie" » Open Graphie - EXIF management » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Graphie » click "UPDATE".
3. Clear Graphie - EXIF management app cache: Clearing cached data will force your app to retrieve the latest data directly from Graphie servers.
   1. On Android, goto Settings » Apps » Select "Graphie - EXIF management" » click Storage » click "Clear Cache".
4. Check Graphie app permissions. If any of these permissions required to use your device's features are disenabled, Graphie might not work.
5. Uninstall and reinstall Graphie. If nothing else has worked, completely uninstall Graphie then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Graphie not working

2. Fix Graphie Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Graphie be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Graphie not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Graphie may not be able to connect to the Internet when running in the background.