Contact Spottrack Customer Service

Why should I report an Issue with Spottrack: Package Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Kidgy to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I'm glad I didn't payAbsolutely a ripp of another greedy app company as soon as you try and track a parcel it won't let you until you sign up premium which is £4.99 month crazy Google should ban these types of companies don't bother with app just use the courier website or there own appThis app should be rated zero stars.

2. There areva multitude of other apps that do the same function for free and do not extort the user.you have to pay to see basic details, to delete quicklyIf you want to track the status you have to buy premium membership.Does not detect correct carrier.

3. Must subscribe to track one or two parcels.Doesn't even allow tracking without subscribing to a premium service.Says found my parcel, but wants me to pay to see details.

4. Added one parcel to be tracked and it wouldn't add because I hadn't paid for premium membership.

5. Constant subscription popup.You can't even try a free tracking without a paid subscription.

6. Not worth the download.Asks for subscription without showing usefulness.

7. I wanted to see if it worked before committing to payment service.

8. They don't ever cover my courier so it was just a lie to get money.

9. Slow.

1. Fix Spottrack Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Spottrack: Restarting the app will resolve most errors.
2. Update the Spottrack App. Here is how:
   1. On Android goto PlayStore » Search for "Spottrack" » Open Spottrack: Package Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Spottrack » click "UPDATE".
3. Clear Spottrack: Package Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Spottrack servers.
   1. On Android, goto Settings » Apps » Select "Spottrack: Package Tracker" » click Storage » click "Clear Cache".
4. Check Spottrack app permissions. If any of these permissions required to use your device's features are disenabled, Spottrack might not work.
5. Uninstall and reinstall Spottrack. If nothing else has worked, completely uninstall Spottrack then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Spottrack not working

2. Fix Spottrack Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Spottrack be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Spottrack not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Spottrack may not be able to connect to the Internet when running in the background.