Published by Philippine Star on Jul 25, 2024

Report an issue with Pilipino Star Ngayon.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Pilipino Star Ngayon?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Philippine Star to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Pilipino Star Ngayon Customer Insights

1. It doesn't update news for the day.

2. Please fix update issues.

Steps to Troubleshoot & Fix Pilipino Star Ngayon Issues

1. Fix Pilipino Star Ngayon Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pilipino Star Ngayon: Restarting the app will resolve most errors.
  2. Update the Pilipino Star Ngayon App. Here is how:
    1. On Android goto PlayStore » Search for "Pilipino Star Ngayon" » Open Pilipino Star Ngayon » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pilipino Star Ngayon » click "UPDATE".
  3. Clear Pilipino Star Ngayon app cache: Clearing cached data will force your app to retrieve the latest data directly from Pilipino Star Ngayon servers.
    1. On Android, goto Settings » Apps » Select "Pilipino Star Ngayon" » click Storage » click "Clear Cache".
  4. Check Pilipino Star Ngayon app permissions. If any of these permissions required to use your device's features are disenabled, Pilipino Star Ngayon might not work.
  5. Uninstall and reinstall Pilipino Star Ngayon. If nothing else has worked, completely uninstall Pilipino Star Ngayon then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pilipino Star Ngayon not working


2. Fix Pilipino Star Ngayon Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pilipino Star Ngayon be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pilipino Star Ngayon not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pilipino Star Ngayon may not be able to connect to the Internet when running in the background.

Reported Issues

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