Contact Philippine STAR Customer Service

Why should I report an Issue with Philippine STAR?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Philippine Star to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Too bad, since childhood Philippine Star was our go-to newspaper, and was very optimistic about them going digital.

2. Waste of download and storage.Wanted to try if digital copy is readable.

3. wasn't able to read some newsStays in the loading screen after opening the app.

4. 👎Cancelled after a month of subscription; not worth it! Always has issues EVEN WITH JUST launching the app.i'm new and have no subscriptions yet.

5. Nothing happens after.very nice actually but having log in issues? i type in a letter then it submits that.

6. Just make income from advertising, not the readers.I just want to read today's papers.

7. Don't suggest to download the app in your social media pag when it's not fully tested and fix.

8. The don't give any option to show articles but a pure business.

9. Just want to try if it can be my credible news source.

10. But as with everything, you need to pay or give them your data to gain access.

11. I don't mind if there's an ads but paying subscriptions is ridiculous.

1. Fix Philippine STAR Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Philippine STAR: Restarting the app will resolve most errors.
2. Update the Philippine STAR App. Here is how:
   1. On Android goto PlayStore » Search for "Philippine STAR" » Open Philippine STAR » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Philippine STAR » click "UPDATE".
3. Clear Philippine STAR app cache: Clearing cached data will force your app to retrieve the latest data directly from Philippine STAR servers.
   1. On Android, goto Settings » Apps » Select "Philippine STAR" » click Storage » click "Clear Cache".
4. Check Philippine STAR app permissions. If any of these permissions required to use your device's features are disenabled, Philippine STAR might not work.
5. Uninstall and reinstall Philippine STAR. If nothing else has worked, completely uninstall Philippine STAR then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Philippine STAR not working

2. Fix Philippine STAR Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Philippine STAR be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Philippine STAR not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Philippine STAR may not be able to connect to the Internet when running in the background.