Published by Phillips 66 Mobility

Report an issue with My Phillips 66 UK.
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Why should I report an Issue with My Phillips 66 UK?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Phillips 66 Mobility to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About My Phillips 66 UK

1. Contact your Account Coordinator for more details). • Use the ‘Save ID’ feature to reduce your log in time. • Browse your terminals or delivered locations in alphabetical order or by searching for any part of their name or by using the phone book quick scroll tool. • Bookmark your favourite views for quicker access to the prices you check most often. • We’re never far away - automatically call the My Phillips 66 Help Desk or email us directly via the information menu in the top right hand corner of every page. • Quick access to My Phillips 66 and JET websites connects you directly to the brands most important to you. • Direct link to our Facebook and Twitter pages to help you keep right up to date with everything we do in the world of social media.

2. All you have to do is log in and pick a fuel terminal. • Log in with your existing My Phillips 66 username and password; no need for additional usernames/logins. (Note – your username must have approved access to pricing information (for live prices) or lifting limit information (for allocations) on My Phillips 66.

3. You can easily stay informed to make accurate business decisions instantly. • Instantly access details of your allocations at Phillips 66 core terminals. • Quick navigation to fuel prices and an indication of their last move.

4. With My Phillips 66 for Android you can view your current fuel prices and your live allocation limits wherever and whenever you wish.

5. IMPORTANT NOTE: My Phillips 66 for Android is intended for Phillips 66 & JET fuels marketers and is not for retail use.

6. If you are an existing My Phillips 66 subscriber then this app will make your working life that little bit easier.

7. It’s as simple as logging in, checking your prices and/or allocations and getting on with your day!

8. Contact us at any time with feedback or questions: Extranet@p66.

9. To log in you must have a My Phillips 66 username & password with Pricing access.

My Phillips 66 UK Customer Insights

Steps to Troubleshoot & Fix My Phillips 66 UK Issues

1. Fix My Phillips 66 UK Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Phillips 66 UK: Restarting the app will resolve most errors.
  2. Update the My Phillips 66 UK App. Here is how:
    1. On Android goto PlayStore » Search for "My Phillips 66 UK" » Open My Phillips 66 UK » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Phillips 66 UK » click "UPDATE".
  3. Clear My Phillips 66 UK app cache: Clearing cached data will force your app to retrieve the latest data directly from My Phillips 66 UK servers.
    1. On Android, goto Settings » Apps » Select "My Phillips 66 UK" » click Storage » click "Clear Cache".
  4. Check My Phillips 66 UK app permissions. If any of these permissions required to use your device's features are disenabled, My Phillips 66 UK might not work.
  5. Uninstall and reinstall My Phillips 66 UK. If nothing else has worked, completely uninstall My Phillips 66 UK then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Phillips 66 UK not working


2. Fix My Phillips 66 UK Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Phillips 66 UK be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Phillips 66 UK not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Phillips 66 UK may not be able to connect to the Internet when running in the background.

Reported Issues