Published by AFY Mobile

Report an issue with Photo, Video and File Locker.
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Why should I report an Issue with Photo, Video and File Locker -?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of AFY Mobile to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Photo, Video and File Locker - image 1 contact Photo, Video and File Locker - image 2

Photo, Video and File Locker Customer Insights

1. Simple, basic, brilliant.This app was too good..I really loved it.. I'm using this app since 2 years.. all of my photos are super safe.. but if we uninstall this app without unhideing the photos which are in the hide valute all of the photos will be gone..in other side it's good👌👌👌I have just started this app.

2. Terrible app!First of all this app is fantastic!! It has east function to hide photoes and videos and easy to unhinde also you can change password also whenever you want..so my suggestion is that you have to try this app for once**!This for me this is the best photo locker video app.

3. It has secure6 the photos and videos I have been storing therein.

4. When you look at your hidden photo & turn your phone sideways to landscape, the app crashes.

5. The premium facilities would have been free of cost.This is an excellent app.

6. Also, it lost some of my photos.

7. It doesnt require so much permission and complete with folders.

8. It's also plagued with adverts.

9. Very simple to use.

10. Quick service.

11. A good app.

Steps to Troubleshoot & Fix Photo, Video and File Locker Issues

1. Fix Photo, Video and File Locker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Photo, Video and File Locker: Restarting the app will resolve most errors.
  2. Update the Photo, Video and File Locker App. Here is how:
    1. On Android goto PlayStore » Search for "Photo, Video and File Locker" » Open Photo, Video and File Locker - » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Photo, Video and File Locker » click "UPDATE".
  3. Clear Photo, Video and File Locker - app cache: Clearing cached data will force your app to retrieve the latest data directly from Photo, Video and File Locker servers.
    1. On Android, goto Settings » Apps » Select "Photo, Video and File Locker -" » click Storage » click "Clear Cache".
  4. Check Photo, Video and File Locker app permissions. If any of these permissions required to use your device's features are disenabled, Photo, Video and File Locker might not work.
  5. Uninstall and reinstall Photo, Video and File Locker. If nothing else has worked, completely uninstall Photo, Video and File Locker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Photo, Video and File Locker not working


2. Fix Photo, Video and File Locker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Photo, Video and File Locker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Photo, Video and File Locker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Photo, Video and File Locker may not be able to connect to the Internet when running in the background.

Reported Issues