Published by Othaim Markets on Nov 6, 2024

Report an issue with IKTISSAB.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with IKTISSAB?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Othaim Markets to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About IKTISSAB

1. This application has been specially developed for Abdullah Al-Othaim Markets customers and the beneficiaries of the IKTISSAB program to enjoy an easy shopping experience and take advantage of many features and services.

2. If you have an IKTISSAB app, you will be able to get an additional cash balance on your card with every purchase you make from Abdullah Al-Othaim Markets.

3. Through the IKTISSAB application, you can activate your card and use it directly from the app without having to carry cards, to receiving IKTISSAB offers also view your profile and cash balances, branch locations, purchase electronic cards, electronic purchase invoices, and many other benefits.

IKTISSAB Customer Insights

1. This is very poorly optimized app and the only way they get away with this is because there is no other way to use their services on phones Edit: Cant even login now :)The app is not working good every time you need to update it will not work.

2. Please help me on this issue.Need login for any time.store going time cannot open this app.very bad software maintance 😡😡😡This app is extremely annoying.

3. I will get hassle free service through it and it will be convenient to know card balance and promotions and product price discounts or offers etc.You basically have to login everyday because it just keeps you signing out.

4. I am going to stop shopping at AL Othaim.One cannot login since last few days.

5. Iktissab, the page on your market site is not responding as well.Good app but I cannot use iktisab balance .

6. It's hard and very slow.Not opening after update☹️ & if opens, doesn't load data or allow data retrieval.

7. Even after I update my data it's not working.

8. It takes a lot of patience to open this app and use IKISAB Card.

9. How can I use my balanceDear sir app is not signing in after update.

10. I have trying many times butt don't work.

11. The management of Othaim should look into it.Useless app.

Steps to Troubleshoot & Fix IKTISSAB Issues

1. Fix IKTISSAB Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart IKTISSAB: Restarting the app will resolve most errors.
  2. Update the IKTISSAB App. Here is how:
    1. On Android goto PlayStore » Search for "IKTISSAB" » Open IKTISSAB » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for IKTISSAB » click "UPDATE".
  3. Clear IKTISSAB app cache: Clearing cached data will force your app to retrieve the latest data directly from IKTISSAB servers.
    1. On Android, goto Settings » Apps » Select "IKTISSAB" » click Storage » click "Clear Cache".
  4. Check IKTISSAB app permissions. If any of these permissions required to use your device's features are disenabled, IKTISSAB might not work.
  5. Uninstall and reinstall IKTISSAB. If nothing else has worked, completely uninstall IKTISSAB then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing IKTISSAB not working


2. Fix IKTISSAB Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make IKTISSAB be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to IKTISSAB not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, IKTISSAB may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Mobile number change

    — by MD AKBER MOLLA 2 years ago

  • T

    — by MD AKBER MOLLA 2 years ago

  • Please help me Sir
    Change mobile number my iktissab card new
    ID 2487427813 👏👏👏👏please

    — by Sadruddin Ansari 2 years ago

  • I love this app

    — by Annabelle 2 years ago

  • Change card nbar

    — by M asghar 2 years ago

  • Cad nbar ching

    — by M asghar 2 years ago

  • Good

    — by Sale musa 2 years ago

  • Good

    — by Sale musa 2 years ago

  • Family

    — by Sale musa 2 years ago

  • I am new card

    — by Skeel Ahamad 2 years ago

  • what is my passward for iktisab card no 91972314

    — by Dr. Pradeepkumar N.S 2 years ago

  • Kailngn kung palitan Ang number Ng phone s card

    — by Liezel mercadejas 2 years ago

  • I have not card

    — by Kamal uchai 2 years ago

  • My cad list lost

    — by Asaduzzaman 2 years ago

  • Change mobile number& email id
    0505775286

    — by Mohammad abdul wahab 2 years ago

  • Before my nambar closed naw change my nambar

    — by SAMI AHMAD 2 years ago

  • My nambar change

    — by SAMI AHMAD 2 years ago

  • How to change my mobile numbers

    — by Ashrafali 2 years ago

  • 0538986862 add this num.

    — by Mohd Abuzer 2 years ago

  • Change mob.num. 0538986862 add this num.

    — by Mohd Abuzer 2 years ago

  • Lost my insaan card

    — by Mohamed sadiq ali khan 2 years ago

  • i lost my card

    — by Rafik filar 2 years ago

  • I wan to change my mobile number

    — by parvej khan 2 years ago

  • Loos my number 2412868156

    — by Tausif Khan 2 years ago

  • Mobile number change

    — by Abul Hasnat 2 years ago

  • Change mobile number my iktissab card new number +966533041450.
    My I'd: 2370130169

    — by Suman barma 2 years ago

  • Change mobile number my iktissab card

    — by Suman barma 2 years ago

  • My mobile number change.

    — by Abul Hasnat 2 years ago

  • i need to changes old mobile number, this is new mobile number 0565368987

    — by Patricio A. Reyes 2 years ago

  • i changes old mobile number in iktissab

    — by Patricio A. Reyes 2 years ago

  • Chang mobile number

    — by Aftab ahmed 2 years ago

  • Chang mobile number

    — by Aftab ahmed 2 years ago

  • Mobile nambar change

    — by Aftab ahmed 2 years ago

  • Lost my card and lost my phone number

    — by MD Suhail Khan 2 years ago

  • My card lost and my mobile number lost

    — by MD Suhail Khan 2 years ago

  • Very good

    — by Abusaif 2 years ago

  • want to update my new mobile number under #97836488 iqtissab card
    new number 0597012577

    — by mohammed azmal 2 years ago

  • HI , I lost my IKTISSAB card , Iqama No.2126070529 Mobile No.0567357862

    — by Sam Chirayathu-Philip 2 years ago

  • My discount card lost pls issue me new

    — by Nazir Mohamed Ali 2 years ago

  • Sir , I lost my Iktissab card , kindly issue me new Iktissab card or retrieve the old one . Thanks

    — by Naseem Akhtar 2 years ago

  • My iktisab card is lost and my mobile number also changed . My iqama id is 2227806607
    Can you add mobile number 0597046446

    — by Muhammed shafeer 2 years ago

  • I want update a new phone number in my iktissb card 92706149

    — by Mohsin abdulkarim 2 years ago

  • Chang mobile number

    — by Meraj 2 years ago

  • I want to change my mobile number in iktissab card. Register mobile number with iktissab is inactive and i want to chage it.The new mobile number is 0593196460.please change it because i cant change it through iktissab app. It send otp to the old number which is inactive now.
    Thanks

    — by Faisal Khan 2 years ago

  • Sir, I lost my iktissab card, and I don't know card number, how can I claim again?

    — by Joel Lumata 2 years ago

  • Dear Sir,
    I am having Iktisab card but the number is rubbed I forgot the number how will I know the card number.

    — by Athikoddin Mohammed 2 years ago

  • Please chenge my mobile number in iktissa
    My iktissab card number is 91292075
    And new mobile number 0530896335

    — by Akbal ahmad 2 years ago

  • Please chenge my mobile number in iktissa

    — by Akbal ahmad 2 years ago

  • I'm already new card activated but not active

    — by Mohammed habees 2 years ago

  • Hi ,

    My Iqama ID is 2432000103 & Iktisab account is registered against the contact number "0500149420",

    Actually My contact number is inactive now. I want to update the contact number as "0534694469 or 0535385690". But whenever i tried to do this action through App, an OTP sends to My inactive number where i'm not able to get this.

    Kindly review & do the needful.

    — by Khaled Bin Saifulla 2 years ago

  • Card not working

    — by Muhammad irfan 2 years ago

  • My new number please fix this new number 0572349660

    — by NASIRUDDIN 2 years ago

  • Need to change mobile number

    — by NASIRUDDIN 2 years ago

  • Loss of Ektisab card member

    — by Vincent Velasquez 2 years ago

  • Change mobil number

    — by Manirul huda 2 years ago

  • I forgot my number of iktissab

    — by Liezel mercadejas 2 years ago

  • I forgot my iktissab number

    — by Liezel mercadejas 2 years ago

  • I want to register in iktisaab.

    — by Saifullah syed khan 2 years ago

  • How to change my mobile numbre from my iktesab card?

    — by Waqas Ashraf 2 years ago

  • Hou to number change

    — by Jafar pm 2 years ago

  • I want new account

    — by Jafar pm 2 years ago

  • I want to change mobile number in Iktissab

    — by Wasim Khan 2 years ago

  • Namber change fast

    — by Muhammad Shahid 2 years ago

  • iktissab card whant

    — by RAGUPATHI VAITHILINGAM 2 years ago

  • My id number 2440631550 my old number is not working Add my new number 0551116753

    — by Jerin pradeep 2 years ago

  • How to change mobile number

    — by Jerin pradeep 2 years ago

  • Dear sir, i lost my iktissab card.and i Don't know my card number. Please you are cancel my iktissab card this iqama 2308150669

    — by Rasel Hossain 2 years ago

  • Change my mobile nmbr

    — by Sadiq Ahamed 2 years ago

  • Looking new card due to lost

    — by Anisur Rahman 2 years ago

  • I lost my card. Can you pls re issue

    — by Anisur Rahman 2 years ago

  • Card

    — by Shafiqullah Khan 2 years ago

  • I forget my Iktissab card number and also I don’t get the virtual card.

    — by Kawser 2 years ago

  • Cheng my no. Add my new no.0549857398

    — by VIJAY KUMAR PATEL 2 years ago

  • My iktssab app doesn't update

    — by Irfan 2 years ago

  • My card broken

    — by MOHAMMAD abu 2 years ago

  • Change my mobile number
    My no lost
    My new number
    0560472579 please update..

    — by Keshaw kushwaha 2 years ago

  • My new no add me 0572187924

    — by VIJAY KUMAR PATEL 2 years ago

  • Chenge my no

    — by VIJAY KUMAR PATEL 2 years ago

  • my id is 2373764337 anf i want to change the mobile number on iktasab from 0542484990 to 0501845293.
    Thanks

    — by Khurramsaleem 2 years ago

  • Not able activate iktisab card

    — by Dr Aijaz 2 years ago

  • how can i changed my phone number iktissab card

    — by khalid 2 years ago

  • Change mobile number
    0545367152

    — by Tanveer Lucky 2 years ago

  • I need to change the mobile number for my account. How can i do that?

    — by Ryan Gabrillo 2 years ago

  • Gents

    Please advise in the app where I can get my card no and I don’t have the original card with me so from where to get it.

    — by Alshaik Furqan 2 years ago

  • i want to change my old number already not activated.. please help me .too long i use always my othaim card

    — by marc busa 2 years ago

  • My card number not swoh

    — by Sanchit Kumar 2 years ago

  • Change my number in ikktissib with new one

    — by Rachel R Ibanez 2 years ago

  • I want to activate my new card

    — by Abdul samed 2 years ago

  • My iqama number 2354572949 my name ansar samasuddin my mobile number first miss my new number 0554321991 sir medam help me ragtag my new number

    — by Ansar samsuddin 2 years ago

  • My old number is closed please update my new number 0583005498 in iktissab because I want to open iktissab in my mobile but the code is sending to my close number.

    — by Ikramullah Ismail 2 years ago

  • Change Iktissab Mobil number

    — by MD YEASIN ARAFAT 2 years ago

  • Change Iktissab Mobile number

    — by MD YEASIN ARAFAT 2 years ago

  • Change my Mobile number May new Number 0541949583 my iqama number is 2444550251

    — by RAHEESH AHMAD 2 years ago

  • Assalamu Alaykom warahmatullah wabarakatuh.

    I have an old account in iktisab that I lost long time ago, and I am using my old contact number which is already blocked.

    How can I change my contact number in my iktisab account so that I can open a new account?

    Patiently waiting.

    Umm Mishal

    — by Lendi 2 years ago

  • Change my mobil Noumber.My Mobile Noumber.0532510234

    — by Naganathan 2 years ago

  • 2469790014

    — by Mohammed Jamil JALALUDDIN khan 2 years ago

  • Change my phone number to iktissab card my new number 0559157279 my iqama number 2276182199

    — by George Dela cruz 2 years ago

  • Change my phone number to iktissab card my iqama number 2276182199

    — by George Dela cruz 2 years ago

  • My iqama number 2261631275
    Mobile number 0571810556 but I can't use aap so please solve my problem

    — by Faisal khan 2 years ago

  • How can I change my mobile number

    — by Arshad Khan 2 years ago

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