Published by Othaim Markets on Feb 11, 2024

Report an issue with IKTISSAB.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with IKTISSAB?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Othaim Markets to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact IKTISSAB image 1 contact IKTISSAB image 2

About IKTISSAB

1. This application has been specially developed for Abdullah Al-Othaim Markets customers and the beneficiaries of the IKTISSAB program to enjoy an easy shopping experience and take advantage of many features and services.

2. If you have an IKTISSAB app, you will be able to get an additional cash balance on your card with every purchase you make from Abdullah Al-Othaim Markets.

3. Through the IKTISSAB application, you can activate your card and use it directly from the app without having to carry cards, to receiving IKTISSAB offers also view your profile and cash balances, branch locations, purchase electronic cards, electronic purchase invoices, and many other benefits.

IKTISSAB Customer Insights

1. This is very poorly optimized app and the only way they get away with this is because there is no other way to use their services on phones Edit: Cant even login now :)The app is not working good every time you need to update it will not work.

2. Please help me on this issue.Need login for any time.store going time cannot open this app.very bad software maintance 😡😡😡This app is extremely annoying.

3. I will get hassle free service through it and it will be convenient to know card balance and promotions and product price discounts or offers etc.You basically have to login everyday because it just keeps you signing out.

4. I am going to stop shopping at AL Othaim.One cannot login since last few days.

5. Iktissab, the page on your market site is not responding as well.Good app but I cannot use iktisab balance .

6. It's hard and very slow.Not opening after update☹️ & if opens, doesn't load data or allow data retrieval.

7. Even after I update my data it's not working.

8. It takes a lot of patience to open this app and use IKISAB Card.

9. How can I use my balanceDear sir app is not signing in after update.

10. I have trying many times butt don't work.

11. The management of Othaim should look into it.Useless app.

Steps to Troubleshoot & Fix IKTISSAB Issues

1. Fix IKTISSAB Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart IKTISSAB: Restarting the app will resolve most errors.
  2. Update the IKTISSAB App. Here is how:
    1. On Android goto PlayStore » Search for "IKTISSAB" » Open IKTISSAB » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for IKTISSAB » click "UPDATE".
  3. Clear IKTISSAB app cache: Clearing cached data will force your app to retrieve the latest data directly from IKTISSAB servers.
    1. On Android, goto Settings » Apps » Select "IKTISSAB" » click Storage » click "Clear Cache".
  4. Check IKTISSAB app permissions. If any of these permissions required to use your device's features are disenabled, IKTISSAB might not work.
  5. Uninstall and reinstall IKTISSAB. If nothing else has worked, completely uninstall IKTISSAB then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing IKTISSAB not working


2. Fix IKTISSAB Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make IKTISSAB be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to IKTISSAB not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, IKTISSAB may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • My iqama number is 2514104195.
    My phone number is 0509276063.
    I am unable to login the account.
    I couldn't even get the iktisab card.
    Please resolve this matter.i need iktisab card

    — by Sadia abrar qureshi ghulam moinuddi 2 months ago

  • Hi team iktasab i lost my old iktasab card in Pakistan in corona virus duration my sim card also lost can you please remove old card from iqama number so i subscribe new card or sign up with new card my iqama 2364337267

    — by Shamim nabeel 2 months ago

  • Sir I am forgot my card password please update my card

    — by Md Ismail Hossain 2 months ago

  • Sir I am forgot my Iktissab card password please update my card

    — by Md Ismail Hossain 2 months ago

  • My mobile number has been switched off so my account is not being opened.

    — by Aliyash ali 3 months ago

  • Hi

    — by Mohammad Taukir 3 months ago

  • I miss my old iktissab card please deactivate this from my email i want new one plz

    — by Muhammad Sajid 4 months ago

  • good day ma'm sir.I like to change my mobile number of my iktissab card because my mobile number befor is lossing.this is my new number.0505642975 and my Aqama no.2227861826 thank you

    — by Sonny Baldemor Bacolando 4 months ago

  • good day ma'm sir.I like to change my mobile number of my iktissab card because my mobile number befor is lossing.this is my new number.0505642975 and my Eqama no.2227861826 thank you

    — by Sonny Baldemor Bacolando 4 months ago

  • I want change my mobile number and password

    — by Mohd Tasleem Mohd Akrsm 4 months ago

  • The password

    — by Mohammad rijwan 4 months ago

  • Give password

    — by Mohammad rijwan 4 months ago

  • I want iktisab number

    — by MOHAMMAD MOTALEB HOSAIN 4 months ago

  • My iktisab card lost

    — by MOHAMMAD MOTALEB HOSAIN 5 months ago

  • I want my iktisab number my card is lost

    — by MOHAMMAD MOTALEB HOSAIN 5 months ago

  • Chenj mobile number

    — by MOHAMMAD SHAMEEM 5 months ago

  • Chenj mobile number

    — by MOHAMMAD SHAMEEM 5 months ago

  • It's not working on new number

    — by HASSAN ABANUR MURID 6 months ago

  • Mobile Nomber chenge

    — by Ashfque 8 months ago

  • Mobile number change

    — by Abdulrahim 8 months ago

  • Mobile number change

    — by Abdulrahim 8 months ago

  • i want to delete my iktissab account due to bar code error. kindly delete my account.

    — by athar Khan 9 months ago

  • Mobile Number Change

    — by Manoj kumar sah 10 months ago

  • How i can change my mobile number

    — by Mobeen 10 months ago

  • Maybe before 5 years I have an iktissab card but I los this bucass my ekama expired now everything is ok how can I found iktissab card again

    — by Alamin 10 months ago

  • Cheng mobail nambar

    — by Mainuddin 11 months ago

  • I have lost my mobile number registered with iktisaab,
    How can I login

    — by Muhammad junid khan 11 months ago

  • İktissab uygulamasından giremiyorum eski telefon numaramı değiştirmek için ne yapmam gerekiyor bir bailası tarafından karrım işletilmiş ben hiç kullanmadan kendi ikamem numaram ile bir başkası kullanıyor ve buna engel olamıyorum telefon numaramı değiştirmek için ne yapmam gerekiyor

    — by Sulyman 11 months ago

  • Hello sir I have no card but working one card in my aqaama i don't know who is this sir please update my no 0559201345 and aqaama 2339092468 please add my detail thankyou sir

    — by MOHAMMAD JAWAID KHAN 11 months ago

  • I need to change my cellphone number to 0557389291 and my iktissab number is 91405574

    — by Saddaie Imlani 11 months ago

  • Mobile number feed wrong by your employee

    — by Shaikh meherulla 11 months ago

  • Lost card

    — by Musharaf hossain 11 months ago

  • Dear sir plz Change My Mobile Number 0567464885

    — by Muhammad saqib 11 months ago

  • Hello Sir,
    I need change my phone number and
    I have no card my ID 2400195513 my mobile number 507152866 please add this number.

    — by SHANKAR NATESAN 11 months ago

  • I need change my phone number and
    I have no card

    — by SHANKAR NATESAN 11 months ago

  • Kindly update the mobile number for National Id: 2466322068 with new contact number 0582139094

    — by mohamed fouzdeen 11 months ago

  • May iktissab is not active even i give my password its not use?

    — by Manilyn 1 year ago

  • My iktissab card lost.my iqama namber 2458379175

    — by Robel Miah 1 year ago

  • I need to change my mobile number in iktissab account to 0557735380 with iqama number 2027506563, inorder to login to my account. Since I had canceled my old mobile number.
    Please make it faster so I can start my purchase.
    Thankyou

    — by Thomas George 1 year ago

  • i want to change my mobile number in iktisab account

    — by Md wali ullah 1 year ago

  • Hi

    — by NURULISLAM 1 year ago

  • I need the change mobile number iktissab.

    — by Kashif Siddique 1 year ago

  • How can i change my mobile number in my iktisaab account? Thank you

    — by Sherryl Aguilar 1 year ago

  • I want change my mobile nuber can u help me

    — by Hussein khan 1 year ago

  • Need to update mobile number

    — by Rommel Canlas 1 year ago

  • Am Nisha Yesodharan my iktissab card number is 96363145 my iqama number is 2415930839
    Kindly update my account with my new number is 0536042506

    — by NISHA YESODHARAN 1 year ago

  • 0559347152

    — by Prem kumar 1 year ago

  • My contact number changed

    — by Fayas 1 year ago

  • I want to change my mobile number attached with my ID 2347687994 as i have lost the ild number and i am not able to use digital service

    — by Sahir Umarmiya raheman 1 year ago

  • My mobile number change and password not working

    — by MOHAMMAD SHOWKAT kazi 1 year ago

  • 4453

    — by MOHAMMAD SHOWKAT kazi 1 year ago

  • I forget in my old phone number I want add new number.0559301076

    — by Anandakumar 1 year ago

  • I want to update my iktissab card and my new mobile number thanks

    — by Abdul Jabbar javier cabanlit 1 year ago

  • I want to update my new mobile number and I want to get my money balance inside iktissab card thank you

    — by Abdul Jabbar javier cabanlit 1 year ago

  • My number change

    — by Azizur 1 year ago

  • Need mobile number change

    — by Mohammad imran 1 year ago

  • Good

    — by Nouman 1 year ago

  • dear i need mobile number please change my number how can i change

    — by MUHAMMAD BILAL 1 year ago

  • I want change my mobile number

    — by Sajeev shawkkath kunju 1 year ago

  • I have requested many time from your shop to get card but till now I didn’t get
    Can you help me to get card

    — by Karan Ghimire 1 year ago

  • My mobile number change

    — by Sajid 1 year ago

  • I want change my mobile number

    — by Sajeev shawkkath kunju 1 year ago

  • My mobile no Chang myikrissab password not awork

    — by Azeem 1 year ago

  • My number change

    — by Muhammad ansar 1 year ago

  • I have othaim cards registered under my eqama but its not working i want to change gmail and phone number registered in it.

    — by Jeanny Rose corpus 1 year ago

  • I want to change my mobile number

    — by Abdul hakim 1 year ago

  • I lost my card and changed the mobile number how i can found my card on new monile number

    — by Mohd Akhtar 1 year ago

  • I lost my card and changed the mobile number how i can found my card on new monile number

    — by Mohd Akhtar 1 year ago

  • My mobile can't download iktissab app

    — by Sainuddinnizar 1 year ago

  • How can change my phone number

    — by Asmatullah 1 year ago

  • 0542831588

    — by JUNAID AKHTAR 1 year ago

  • 0542831588

    — by JUNAID AKHTAR 1 year ago

  • My id # 2247900091 change new mobile 0536975285

    — by Lito Ynson 1 year ago

  • I lost my iktissab card also I want to change my mobile number

    — by Muhammad Jamil Akhter 1 year ago

  • I need to change my phone number number

    — by Akhtar Rasool 1 year ago

  • I had iktissab card with my iqama no. 2128403884 and mobile number. 966 509 81 7867. I want to recover my lost card. Thanks

    — by Gul Daraz Khan 1 year ago

  • I have lost my iktissab card, I want new card plz tell me that how i get new card.
    Thank you so much.

    — by Abdul Raheem Khan 1 year ago

  • My iktssab application is not log in

    — by Muhammad sajid khan 1 year ago

  • Not open the account

    — by Asmatullah 1 year ago

  • Iktissab account.922270606/not working

    — by Amjad hayat chouhan 1 year ago

  • ٧اى

    — by Ijaz ahamad 1 year ago

  • Change mobail number

    — by Shamim 1 year ago

  • Allowed to use

    — by Ijaz ahamad 1 year ago

  • I don't know

    — by WASEM AHAMAD 1 year ago

  • Lost iktisaab card

    — by Tarsem pal 1 year ago

  • I lose my iktissab card I want my iktissab card number

    — by Sikandar ali 1 year ago

  • 92866377

    — by Muhammad Imran Anjum 1 year ago

  • Please help me to create new iktisab account

    — by Mohammad arif 1 year ago

  • My iktissab card app not working

    — by Diluar hossain 1 year ago

  • I lost my Iktissab card which I need urgently

    — by Afzal baig 1 year ago

  • Lost iktisaab card no.

    — by Tarsem pal 1 year ago

  • Me othaim card lost

    — by Tarsem pal 1 year ago

  • Oppo is not happening

    — by MUHAMMD AZEEM AURANGZEB 1 year ago

  • Change mobile number

    — by Muhammad saqib 1 year ago

  • Yes

    — by Mubasher 1 year ago

  • Yes

    — by Mubasher 1 year ago

  • My iktissab card not open

    — by Diluar hossain 1 year ago

  • Hi

    — by Raju Roy 1 year ago

  • Subscription cancellation please

    — by Diluar hossain 1 year ago

  • My lktissab subscription cancel please

    — by Diluar hossain 1 year ago

More from the developer