Contact IKTISSAB Customer Service

Why should I report an Issue with IKTISSAB?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Othaim Markets to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This application has been specially developed for Abdullah Al-Othaim Markets customers and the beneficiaries of the IKTISSAB program to enjoy an easy shopping experience and take advantage of many features and services.

2. If you have an IKTISSAB app, you will be able to get an additional cash balance on your card with every purchase you make from Abdullah Al-Othaim Markets.

3. Through the IKTISSAB application, you can activate your card and use it directly from the app without having to carry cards, to receiving IKTISSAB offers also view your profile and cash balances, branch locations, purchase electronic cards, electronic purchase invoices, and many other benefits.

1. This is very poorly optimized app and the only way they get away with this is because there is no other way to use their services on phones Edit: Cant even login now :)The app is not working good every time you need to update it will not work.

2. Please help me on this issue.Need login for any time.store going time cannot open this app.very bad software maintance 😡😡😡This app is extremely annoying.

3. I will get hassle free service through it and it will be convenient to know card balance and promotions and product price discounts or offers etc.You basically have to login everyday because it just keeps you signing out.

4. I am going to stop shopping at AL Othaim.One cannot login since last few days.

5. Iktissab, the page on your market site is not responding as well.Good app but I cannot use iktisab balance .

6. It's hard and very slow.Not opening after update☹️ & if opens, doesn't load data or allow data retrieval.

7. Even after I update my data it's not working.

8. It takes a lot of patience to open this app and use IKISAB Card.

9. How can I use my balanceDear sir app is not signing in after update.

10. I have trying many times butt don't work.

11. The management of Othaim should look into it.Useless app.

1. Fix IKTISSAB Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart IKTISSAB: Restarting the app will resolve most errors.
2. Update the IKTISSAB App. Here is how:
   1. On Android goto PlayStore » Search for "IKTISSAB" » Open IKTISSAB » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for IKTISSAB » click "UPDATE".
3. Clear IKTISSAB app cache: Clearing cached data will force your app to retrieve the latest data directly from IKTISSAB servers.
   1. On Android, goto Settings » Apps » Select "IKTISSAB" » click Storage » click "Clear Cache".
4. Check IKTISSAB app permissions. If any of these permissions required to use your device's features are disenabled, IKTISSAB might not work.
5. Uninstall and reinstall IKTISSAB. If nothing else has worked, completely uninstall IKTISSAB then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing IKTISSAB not working

2. Fix IKTISSAB Server issues & Internet Connection

1. Check network connection: An unstable Internet will make IKTISSAB be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to IKTISSAB not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, IKTISSAB may not be able to connect to the Internet when running in the background.