Published by osfunapps on Oct 22, 2023

Report an issue with Remote Control For DSTV.
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Why should I report an Issue with Remote Control For DSTV?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of osfunapps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Remote Control For DSTV Customer Insights

1. At first i thought it doesn't but not really it does work if your phone meet the requirements such having an infra-red sensor and you picking the correct remote for your decoder.

2. Given that I use it as a remote for other devices, I know that this is not true.Don't like the full screen ads every few clicks and the volume control works on the TV instead of the decoder.

3. If it doesn't work despite your phone having the infra-red sensor keep on trying different remotes you will find a correct one.

4. When I downloaded it the first time it worked but after some time it stopped working, I uninstalled it and reinstalled but it still didn't work until I changed the remote.

5. Decoder does not pick up the remote and the app's feedback is that my device must then not have remote control abilities.

6. You can't use a remote control app on a phone that doesn't have an IR blaster built in.

7. My advice is to keep on checking which one is compatible with your decoder unless your phone does not have an IR blaster.

8. I installed the "my dstv" and "dstv now" apps on my phone, as well as logging in but it still doesn't work.

9. Other than that, it works perfectly.Great App but the only challenge I have is that I cannot save a remote as favourite.

10. Huawei, and none of these remote control apps work.

11. Just imagineIt works perfectly well provided your phone has an infra-red sensor.

Steps to Troubleshoot & Fix Remote Control For DSTV Issues

1. Fix Remote Control For DSTV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Remote Control For DSTV: Restarting the app will resolve most errors.
  2. Update the Remote Control For DSTV App. Here is how:
    1. On Android goto PlayStore » Search for "Remote Control For DSTV" » Open Remote Control For DSTV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Remote Control For DSTV » click "UPDATE".
  3. Clear Remote Control For DSTV app cache: Clearing cached data will force your app to retrieve the latest data directly from Remote Control For DSTV servers.
    1. On Android, goto Settings » Apps » Select "Remote Control For DSTV" » click Storage » click "Clear Cache".
  4. Check Remote Control For DSTV app permissions. If any of these permissions required to use your device's features are disenabled, Remote Control For DSTV might not work.
  5. Uninstall and reinstall Remote Control For DSTV. If nothing else has worked, completely uninstall Remote Control For DSTV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Remote Control For DSTV not working


2. Fix Remote Control For DSTV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Remote Control For DSTV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Remote Control For DSTV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Remote Control For DSTV may not be able to connect to the Internet when running in the background.

Reported Issues