Published by Origin Energy on Sep 11, 2024

Report an issue with Origin Energy Gas Internet LPG.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Origin Energy Gas Internet LPG?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Origin Energy to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Origin Energy Gas Internet LPG

1. This version of our app was built for residential customers with electricity, solar, natural gas, LPG, internet or hot water.

2. Our usage graphs show your historical and current usage data for electricity, hot water and natural gas.

3. Electricity, solar, natural gas, hot water, broadband and LPG - it’s all here now.

4. Origin Spike rewards members for completing energy-saving goals during peak power hours.

5. Manage your LPG account, order gas bottles for any of your locations, pay invoices and track your deliveries right to your door. Need some help? Message us!

6. For business customers, this app doesn’t support you currently, but we’re working on it.

7. No queuing needed – ask us your question and we’ll send you an alert when we’ve replied.

8. We're working on improvements all the time - head to the feedback section of the app and have your say.

9. Earn points that can be turned into PayPal cash or gift cards.

10. Pay bills with a tap, see when your next bill is due or check how much energy you’re using.

11. See the solar you've fed back to the grid, as well as the credits you've earned.

Origin Energy Gas Internet LPG Customer Insights

1. I think I will find a different services companyWow since my 1 star and now 3 months of complaining lots of people think the same that gives me a positive feeling and origin still can't get the app running 100% still no monthly cost and use that I can see on the app no call back no clear answers Shame on you origin Very disappointed in the app the last 6 weeks or more it won't let me check my monthly use and cost rung many times to complain but always the same answer we working on it ?As far as energy apps go, i've never had an issue with Origin.

2. It doesn't send notifications when your bill is due, that is still sent by email, BUT, I regularly don't receive bills by email, is it gmails fault or is it origin's fault?I lose my pay on time discount.

3. Well I think origin is at fault, because if this app sent bills there would be no issue.This app is useless! You can't track your usage any more.

4. I have spent hours going around in circles to no avail! Extremely infuriating!App suddenly stop to display current daily usage of electricity and estimated bill.

5. You clearly have the data available, as you don't miss sending me the quarterly bill.Fix your app and website I go to your website to view my previous bills and payments and there is just nothing.

6. But no cost In usage only kw so u cant see how much your bill is up to.

7. Also clicking on the internet "plan details" always ends with an error message and this has been going on for months.

8. This was a good app, now it's just really bad.App is useless for tracking monthly usage.

9. About to switch suppliers so I can monitor energy properly.This app is literally just a login to the online origin.

10. and I got a bill of Credit 1 cent then a bill month after of over $300 but the app tells me nothing totally unreliable.

11. And no origin, I don't want to email you guys.

Steps to Troubleshoot & Fix Origin Energy Gas Internet LPG Issues

1. Fix Origin Energy Gas Internet LPG Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Origin Energy Gas Internet LPG: Restarting the app will resolve most errors.
  2. Update the Origin Energy Gas Internet LPG App. Here is how:
    1. On Android goto PlayStore » Search for "Origin Energy Gas Internet LPG" » Open Origin Energy Gas Internet LPG » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Origin Energy Gas Internet LPG » click "UPDATE".
  3. Clear Origin Energy Gas Internet LPG app cache: Clearing cached data will force your app to retrieve the latest data directly from Origin Energy Gas Internet LPG servers.
    1. On Android, goto Settings » Apps » Select "Origin Energy Gas Internet LPG" » click Storage » click "Clear Cache".
  4. Check Origin Energy Gas Internet LPG app permissions. If any of these permissions required to use your device's features are disenabled, Origin Energy Gas Internet LPG might not work.
  5. Uninstall and reinstall Origin Energy Gas Internet LPG. If nothing else has worked, completely uninstall Origin Energy Gas Internet LPG then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Origin Energy Gas Internet LPG not working


2. Fix Origin Energy Gas Internet LPG Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Origin Energy Gas Internet LPG be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Origin Energy Gas Internet LPG not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Origin Energy Gas Internet LPG may not be able to connect to the Internet when running in the background.

Reported Issues