Contact Optum TeleHealth Customer Service

Why should I report an Issue with Optum TeleHealth?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Optum Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I should be able to edit the reading timeConstant crashing of the app for daysApp no longer works after most recent updateJust another layer of bureaucracy trying to steal my healthcare money Nothing but a pain in the butt to try to get your money out of these people and it's your money.

2. This is so frustrating!I had the app and use to use it , but , now the new app says that it's incompatible to my phone! Now I have to call on the phone to check my meds! It SUCKS!!!!!app is not working.

3. I have reinstalled the app and it still doesn't work.App keeps closing.

4. Had to uninstall & reinstall twice.I shouldn't need to answer the same questions every time I enter a reading.

5. have uninstalled and reinstalled and app still wont load.

6. I have also uninstalled the app and reinstalled it on my Samsung GALAXY S9.

7. The app keeps closing unexpectedly when I try to login.

8. Tried reinstalling same issues.Decent app but slow to load.

9. I get a "app has stopped working" messageApp not working.

10. Keep closing.

11. I have cleared the data and cache.

1. Fix Optum TeleHealth Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Optum TeleHealth: Restarting the app will resolve most errors.
2. Update the Optum TeleHealth App. Here is how:
   1. On Android goto PlayStore » Search for "Optum TeleHealth" » Open Optum TeleHealth » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Optum TeleHealth » click "UPDATE".
3. Clear Optum TeleHealth app cache: Clearing cached data will force your app to retrieve the latest data directly from Optum TeleHealth servers.
   1. On Android, goto Settings » Apps » Select "Optum TeleHealth" » click Storage » click "Clear Cache".
4. Check Optum TeleHealth app permissions. If any of these permissions required to use your device's features are disenabled, Optum TeleHealth might not work.
5. Uninstall and reinstall Optum TeleHealth. If nothing else has worked, completely uninstall Optum TeleHealth then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Optum TeleHealth not working

2. Fix Optum TeleHealth Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Optum TeleHealth be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Optum TeleHealth not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Optum TeleHealth may not be able to connect to the Internet when running in the background.