Published by Onteca

Report an issue with Santa Tracker Christmas and Countdown to Xmas Fun.
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Why should I report an Issue with Santa Tracker Christmas and Countdown to Xmas Fun?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Onteca to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Santa Tracker Christmas and Countdown to Xmas Fun Customer Insights

1. This has potential but seems very unfinished!I love this game and i love how if you get 1000 presents you can send a letter to santa or can do other stuff i would recommend this app it also has mini games and you can see where santa is in the world and you can see the countdown as well as seeing the naghty and nice people.

2. This app is amazing and keeps me updated on the time left to Christmas, where santa is, what santa is doing, let's me play games, etc.

3. I emailed then 2x and I haven't gotten a response or a refund.The Globe Graphics are Amazing but the Santa Sleigh is very Poor with no Reindeer.

4. I love seeing my baby brother watch santa and smile.

5. the Santa tracker graphics are great, but it gets a 1 star because the tracker algorithm is horrible.

6. It had my kids crying because it showed Santa coming to L.A which is nea our home town at 9:00 PM and they weren't in bed yet.

7. Update: Two years later and I'm still using this app! Absolutely amazing!I bought the game and can't even send a letter.

8. The screen was black with an android symbol on the top left cornerI paid $1.99 to be able to open the 4 locked items in the app so my kids could use it before xmas.

9. I love Christmas and leave my decorations up until 2 months before Christmas only to get them out 1 month later.

10. Don't waste your money on the game and if you don't want to watch the ads just close out and reopen the app.I like the app itself and games.

11. fix the tracker and you've got something great, until then, this app is going in the trash.I use this for my little sister every year.

Steps to Troubleshoot & Fix Santa Tracker Christmas and Countdown to Xmas Fun Issues

1. Fix Santa Tracker Christmas and Countdown to Xmas Fun Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Santa Tracker Christmas and Countdown to Xmas Fun: Restarting the app will resolve most errors.
  2. Update the Santa Tracker Christmas and Countdown to Xmas Fun App. Here is how:
    1. On Android goto PlayStore » Search for "Santa Tracker Christmas and Countdown to Xmas Fun" » Open Santa Tracker Christmas and Countdown to Xmas Fun » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Santa Tracker Christmas and Countdown to Xmas Fun » click "UPDATE".
  3. Clear Santa Tracker Christmas and Countdown to Xmas Fun app cache: Clearing cached data will force your app to retrieve the latest data directly from Santa Tracker Christmas and Countdown to Xmas Fun servers.
    1. On Android, goto Settings » Apps » Select "Santa Tracker Christmas and Countdown to Xmas Fun" » click Storage » click "Clear Cache".
  4. Check Santa Tracker Christmas and Countdown to Xmas Fun app permissions. If any of these permissions required to use your device's features are disenabled, Santa Tracker Christmas and Countdown to Xmas Fun might not work.
  5. Uninstall and reinstall Santa Tracker Christmas and Countdown to Xmas Fun. If nothing else has worked, completely uninstall Santa Tracker Christmas and Countdown to Xmas Fun then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Santa Tracker Christmas and Countdown to Xmas Fun not working


2. Fix Santa Tracker Christmas and Countdown to Xmas Fun Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Santa Tracker Christmas and Countdown to Xmas Fun be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Santa Tracker Christmas and Countdown to Xmas Fun not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Santa Tracker Christmas and Countdown to Xmas Fun may not be able to connect to the Internet when running in the background.

Reported Issues