Contact Pomodoro Customer Service

Why should I report an Issue with Pomodoro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Once Upon to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I just wish they could rework the animation so it actually shows the of time statue for the pomo, and the breaks if possible.Experiencing a weird glitch which doesn't show my weekly focus time.

2. I can't disable that annoying noise displayed when I'm finished with a pomodore, I can't use this app in a library, I wish they'd implemented that feature to customize alarm settings, yes I have tried to figure out how to, but nothing works, very annoying had to uninstall ;(.This app is almost perfect! If you can add to features, that'll take it to another level in my opinion.

3. At work I sometimes can't just stop doing what I'm doing to start my break, so a pause - or even "extend my time" button would help.

4. It says 'start new pomo here' even though the other filters show that I've already focused today & this month, and the chart shows I've definitely focused this week.

5. 1) When the time is up on the focused or relaxed modes, have the screen light up.

6. I usually lock and close my phone so it doesn't distract me, but then I miss when I need to stop cuz the screen doesn't light up.

7. I wish you could adjust the alarm from the homepage where I expected, instead it just gives you a wiki which is what made me think you couldn't change it.

8. Otherwise, simple and sleek and great 👍No amount of settings I change will allow this app to alert me without being IN the app.

9. I leave the app open so I can see at a glance, how much time I have left, so I was confused for a while trying to figure that out until I realized it's there for aesthetic reasons.

10. This app is helpful if you're in the app the whole time or have your phone screen on the whole time.

11. 2) The ability to change sound profiles when in focused or relaxed mode.

1. Fix Pomodoro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pomodoro: Restarting the app will resolve most errors.
2. Update the Pomodoro App. Here is how:
   1. On Android goto PlayStore » Search for "Pomodoro" » Open Pomodoro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pomodoro » click "UPDATE".
3. Clear Pomodoro app cache: Clearing cached data will force your app to retrieve the latest data directly from Pomodoro servers.
   1. On Android, goto Settings » Apps » Select "Pomodoro" » click Storage » click "Clear Cache".
4. Check Pomodoro app permissions. If any of these permissions required to use your device's features are disenabled, Pomodoro might not work.
5. Uninstall and reinstall Pomodoro. If nothing else has worked, completely uninstall Pomodoro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pomodoro not working

2. Fix Pomodoro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pomodoro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pomodoro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pomodoro may not be able to connect to the Internet when running in the background.