Contact The Roanoke Times Customer Service

Why should I report an Issue with The Roanoke Times?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BH Media Group Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. To use in landscape mode it would be great if you remove the black header that covers an eighth of the screen.Update... App will no longer open, so I see little reason to continue my 41-year subscription to this newspaper.

2. I find it easier to go to the web page to read the news.The latest upgrade, sticks Google play in your way.

3. There is really no benefit from subscribing to the newspaper any longer.The app sometimes doesn't allow me to read promoted stories.

4. Because of not being logged in, app displays annoyingly loud and irrelevant videos before an article can be read.

5. Easy to find the stories you want to read as well.

6. I know you need to keep the ads, but I need to easily find the stories that, are now, buried.The app for Android is slowly becoming usable.

7. Gets stuck on splash screen.Difficulty keeping the app logged in.

8. Never gets past the splash screen.Won't open.

9. It scrolls forever but doesn't open.

10. Uninstalled and reinstalled and its still not working.Ap won't open.

11. After entering ID and PW it just stays on login page.

1. Fix The Roanoke Times Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Roanoke Times: Restarting the app will resolve most errors.
2. Update the The Roanoke Times App. Here is how:
   1. On Android goto PlayStore » Search for "The Roanoke Times" » Open The Roanoke Times » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Roanoke Times » click "UPDATE".
3. Clear The Roanoke Times app cache: Clearing cached data will force your app to retrieve the latest data directly from The Roanoke Times servers.
   1. On Android, goto Settings » Apps » Select "The Roanoke Times" » click Storage » click "Clear Cache".
4. Check The Roanoke Times app permissions. If any of these permissions required to use your device's features are disenabled, The Roanoke Times might not work.
5. Uninstall and reinstall The Roanoke Times. If nothing else has worked, completely uninstall The Roanoke Times then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Roanoke Times not working

2. Fix The Roanoke Times Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Roanoke Times be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Roanoke Times not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Roanoke Times may not be able to connect to the Internet when running in the background.