Contact WSLS 10 News Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of WSLS 10 News.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. You are a prisoner.It's nice if you want do a lot reading,I got the app because my tv went out on me and loved watching your station for over 42 yrs but I had trouble trying to get cable or internet service on a fixed budget,so I've been watching everyday from early morning till way after midnight,got a new tv with a whole lot of different apps on it and can't see regular tv like I used to so I got your app hoping that I could still see everything like I used to with regular tvthe news is all about death dying and violence there is a lot of good things that happen couldn't we have a half hour of good news out of the 120 minutes of news at night in 120 minutes of news we hear of shootings, q people dying and fires so much violence and most of that is in south west Virginia.

2. You've lost my viewership and respect.Great local news app! I get all the up to date news, sports, weather, and current events from my local WSLS news team! Very informative!I appreciate being able to get breaking news when it happens.

3. Every time I want to play a video, it stops working! I'm ready to start using another news app!This app worked fine until the newest update.

4. I have had to stop watching news and watch mostly streaming so I can protect my mental health.Useful for local Coronavirus updates.

5. Looks like im going with a different news app.Terrible- cant believe channel 10 has resorted to allowing spam ads in their app.

6. Any suggestions? I thought when the government said that all Americans deserved to have their local news and TV it was going to get better.

7. Now, on to the app.. Like many news apps these days, you can be selective of which types of notifications you receive, which is always nice.

8. I just want to READ the news! Pathetic.

9. Somebody's got to make a dollar off of what I grew up watching for free.Chock full of ad's, that will actually continue to play in the background when you navigate to another page, which then that ad starts playing.

10. then after the 5 o'clock news we hear it all again at 5:30 and yet against 6 and all over again at 7.

11. Stay informed, and stay masked! If you want schools and jobs, and the economy as a whole to be open, all it takes is following the guidelines.

1. Fix WSLS 10 News Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WSLS 10 News: Restarting the app will resolve most errors.
2. Update the WSLS 10 News App. Here is how:
   1. On Android goto PlayStore » Search for "WSLS 10 News" » Open WSLS 10 News - Roanoke » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WSLS 10 News » click "UPDATE".
3. Clear WSLS 10 News - Roanoke app cache: Clearing cached data will force your app to retrieve the latest data directly from WSLS 10 News servers.
   1. On Android, goto Settings » Apps » Select "WSLS 10 News - Roanoke" » click Storage » click "Clear Cache".
4. Check WSLS 10 News app permissions. If any of these permissions required to use your device's features are disenabled, WSLS 10 News might not work.
5. Uninstall and reinstall WSLS 10 News. If nothing else has worked, completely uninstall WSLS 10 News then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WSLS 10 News not working

2. Fix WSLS 10 News Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WSLS 10 News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WSLS 10 News not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WSLS 10 News may not be able to connect to the Internet when running in the background.