Contact Smarters Player Lite Customer Service

Why should I report an Issue with Smarters Player Lite?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of WHMCS SMARTERS to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. now all it does is frustrate me, as you're waiting for either the guide to load, or the channel to load, the app cycles off, and then on again, and just when you think that you're making some sort of progress, it always reverts back to cycling off, and then the app reboots itself.

2. I have a guide now but I constantly get a Playback Error, reconnect in 3 seconds", now it's just frustrating trying to watch anything.

3. Once these problems are fixed should be a great app.Initially, movies were buffering all the time.

4. For my IPTV it only allows one log in and I have already used it for the lite version so now I can't play the video on my tv making this app almost useless for me.

5. It sometimes will freeze and the only way I have found to correct it is to back out and reopen the channel you want to watch.

6. The search button does not work to find tv shows or movies.

7. Looks like it could be a very good service/app once the issue with the constant buffering is fixed.

8. Now SPL updates smoothly and I am able to watch movies seamlessly.

9. Maybe that is something you can improve on.The app was awesome until I was forced to update to the lite version due to the EPG not working.

10. I wish they would allow u to delete channels or groups.Constantly buffering.

11. When changing channels it buffers a little but wish it could be fixed.

1. Fix Smarters Player Lite Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Smarters Player Lite: Restarting the app will resolve most errors.
2. Update the Smarters Player Lite App. Here is how:
   1. On Android goto PlayStore » Search for "Smarters Player Lite" » Open Smarters Player Lite » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Smarters Player Lite » click "UPDATE".
3. Clear Smarters Player Lite app cache: Clearing cached data will force your app to retrieve the latest data directly from Smarters Player Lite servers.
   1. On Android, goto Settings » Apps » Select "Smarters Player Lite" » click Storage » click "Clear Cache".
4. Check Smarters Player Lite app permissions. If any of these permissions required to use your device's features are disenabled, Smarters Player Lite might not work.
5. Uninstall and reinstall Smarters Player Lite. If nothing else has worked, completely uninstall Smarters Player Lite then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Smarters Player Lite not working

2. Fix Smarters Player Lite Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Smarters Player Lite be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Smarters Player Lite not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Smarters Player Lite may not be able to connect to the Internet when running in the background.