Published by Grood Grood

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Why should I report an Issue with Samsung Music Note 10 Galaxy - EDGE Music Network?

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Samsung Music Note 10 Galaxy Customer Insights

1. I can listen to my music even when I'm on a phone call & that's what i was looking for your so long!! Great sound, no annoying ads!! Best one on the app store!!Doesn't group music well..doesn't use the inbuilt album art and it still can't download it correctly...the whole app is broken...pls fix...nice interface though..pls add the ability to view list from now playing screen pls pls pls... TOUCHING THE NOW PLAYING ALBUM ART SHOULD DISPLAY THE LYRICS...REPLACE THE LYRICS CLICK WITH NOW PLAYING LIST.

2. It doesnt make playlists if my songs are on the SD CARD, it asks me to have them on the internal storage:( if u can fix this, would be helpful.Not only is it insanely difficult to get your own music on to the note 10 but more than half of the files that went through deX haven't even been read by this app, especially a lot of albums that I was readily able to have on the galaxy 8.

3. Hi I've been having some trouble making new playlists and adding the music on it.

4. I'M NOT USING FOR NOW BUT I'LL BUY IT WITH HOPES OF IMPROVEMENT IN THE FUTURE.The app was working fine for at 8 months and then it started having a problem where it keeps stopping.

5. .just super disappointed in the phone overall and this app hasn't changed thatGreat music app.

6. Just that I have to change my shuffle and repeating mode everytime I open the app.

7. Finding my last modes could be betterLove this app!! I have the Note 10 + and it's perfect.

8. It's clean and recognizes all my song for the correct images.

9. Simple to use.It won't let me open the app anymore.

10. I uninstalled and then installed it back, with no better results.Not so bad.

11. ...THIS APP HAS A LOT OF POTENTIALS.

Steps to Troubleshoot & Fix Samsung Music Note 10 Galaxy Issues

1. Fix Samsung Music Note 10 Galaxy Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Samsung Music Note 10 Galaxy: Restarting the app will resolve most errors.
  2. Update the Samsung Music Note 10 Galaxy App. Here is how:
    1. On Android goto PlayStore » Search for "Samsung Music Note 10 Galaxy" » Open Samsung Music Note 10 Galaxy - EDGE Music Network » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Samsung Music Note 10 Galaxy » click "UPDATE".
  3. Clear Samsung Music Note 10 Galaxy - EDGE Music Network app cache: Clearing cached data will force your app to retrieve the latest data directly from Samsung Music Note 10 Galaxy servers.
    1. On Android, goto Settings » Apps » Select "Samsung Music Note 10 Galaxy - EDGE Music Network" » click Storage » click "Clear Cache".
  4. Check Samsung Music Note 10 Galaxy app permissions. If any of these permissions required to use your device's features are disenabled, Samsung Music Note 10 Galaxy might not work.
  5. Uninstall and reinstall Samsung Music Note 10 Galaxy. If nothing else has worked, completely uninstall Samsung Music Note 10 Galaxy then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Samsung Music Note 10 Galaxy not working


2. Fix Samsung Music Note 10 Galaxy Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Samsung Music Note 10 Galaxy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Samsung Music Note 10 Galaxy not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Samsung Music Note 10 Galaxy may not be able to connect to the Internet when running in the background.

Reported Issues

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