Published by Grood Grood

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Why should I report an Issue with Camera for S10 - Galaxy S10 Camera?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Grood Grood to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Camera Customer Insights

1. This holds back my S2Ultra cam too.Pretty cool besides the fact we put it on pro and have the screen a certain way for the filter and you go back to video it takes it off I think it would be awesome to have the screen the same way on every setting but that's my opinion so other than that I'd be glad to at least have put three and a half I might give you four stars you know just depends but you know but as far as it goes for the settings now or whatever it's it's it's pretty coolLove the editing options for downloads and pictures.

2. My only issue is... You cannot go back and move and/or edit fonts that you have placed onto your photo or image once you save; you have to start all over again.The apps seems good, but doesn't work on my S10, unable to save picture, just keep generating pic after taking a shot, also unable to select storage location, keep saying unable to save to SD card.

3. 9 times out of 10, If you touch the screen, it changes to "video" or "square." It's also kind of hard to make it focus as far as light as concerned, whenever you drag it down to the lowest light you click the button to focus in the lights go back to normal yet when you try to drag it back down its already at the lowest point.

4. So basically the #1 reason I got this ( I wanted to do free trial but it auto charged my acct and caused an overdraft fee bc I wasn't expecting to pay yet so it cost me DOUBLE) & I can't even load the filters & stickers.Well done! The labels on the buttons really help.

5. Lastly, it is unable to make use of the S10 lense for wide angle like in the S10 preinstalled camera app does.I can't get any of the filters or stickers to load.

6. In fact there are features I love like voice control & floating button this app doesn't offer that my phones camera does .

7. Anyways its a very good and usefull app but it takes a lot of time to load and if we wish to instantly capture something (as evidence, memory, etc) we just cant.

8. But thank you for this app, I get slightly better results than before.very good app, EXEPT, IT BUMBARGES YOU WITH REQUESTS ABOUT RATING THIS FREAKING APP AND THATS DISGUSTING SO I RATED.

9. Well done.I downloaded this app because my phone's camera app isn't very good.

10. I think this is an incredible apps in the camera quality is amazing, however it's almost impossible to take a picture one handed.

11. Until we change written English to pictograms it is still necessary to label things for uneducated people like me! Thank you.

Steps to Troubleshoot & Fix Camera Issues

1. Fix Camera Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Camera: Restarting the app will resolve most errors.
  2. Update the Camera App. Here is how:
    1. On Android goto PlayStore » Search for "Camera" » Open Camera for S10 - Galaxy S10 Camera » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Camera » click "UPDATE".
  3. Clear Camera for S10 - Galaxy S10 Camera app cache: Clearing cached data will force your app to retrieve the latest data directly from Camera servers.
    1. On Android, goto Settings » Apps » Select "Camera for S10 - Galaxy S10 Camera" » click Storage » click "Clear Cache".
  4. Check Camera app permissions. If any of these permissions required to use your device's features are disenabled, Camera might not work.
  5. Uninstall and reinstall Camera. If nothing else has worked, completely uninstall Camera then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Camera not working


2. Fix Camera Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Camera be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Camera not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Camera may not be able to connect to the Internet when running in the background.

Reported Issues

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