Published by pontaxapp

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Mp3 Music Downloader & Player Customer Insights

1. I have been finding it difficult to download music of my choice form other apps and if it seems like you are getting close, they ask for subscription even if you subcriped, you still experience difficulties in downloading most music but with this apps, i now play and download music of choice at will...thanks to the handlers.cheers!!!!!Very decent app, but deletes downloaded songs for absoultely no reason.

2. When searching something nothing shows up except a blank page It was first working good but its becoming annoying to re download the music which this deletes randomly and nowdays its takes too much time to download a song I request to fix these problemsI have deleted my other music downloaders.

3. One word: Uninstalling 🤪Honestly .....your app is very cute and even though you are not sure of the right title of the song and u describe a bit ....it will provide a atone of songs and even your choice will be among ...it's just actually do undescribable because I can't even start to tell you how many music downloaders I have installed and uninstalled .....please without hesitation try it I promise it won't fail you ...Btw thank you for creating it👍👍🥰🥰1.

4. The search is over, Thank You!I freaking love this app like there is no music out there that i cannot download plus i love how its not sophiscated and difficult.

5. But now all of a sudden when i try downloading a song there pops up a ad and the song doesnt download at all! Please fix this problem.

6. With this app I can download local music and musicians from my locality and all over the world.

7. The ads are so few like i only see an ad when iam downloading a song and by the time the ad finishes showing the song would have already been downloaded.

8. But my concern is that the sound of the adds is not muted, try to mute the sound of the adds so that there's no interruption of other apps running.It is exceptionally user friendly app.

9. I love whoever made this app coz iam never not having this on any of my devicesSo far so good, but i can't give 5 stars, the developer is to keep on updating it over and over because there's no 100% in building up the app.

10. Taking forever to download music 2.

11. Great job for the developers and keep up the good work.Good app ive been using it for a couple montbs now and it worked perfectly fine.

Steps to Troubleshoot & Fix Mp3 Music Downloader & Player Issues

1. Fix Mp3 Music Downloader & Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mp3 Music Downloader & Player: Restarting the app will resolve most errors.
  2. Update the Mp3 Music Downloader & Player App. Here is how:
    1. On Android goto PlayStore » Search for "Mp3 Music Downloader & Player" » Open Mp3 Music Downloader & Player » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mp3 Music Downloader & Player » click "UPDATE".
  3. Clear Mp3 Music Downloader & Player app cache: Clearing cached data will force your app to retrieve the latest data directly from Mp3 Music Downloader & Player servers.
    1. On Android, goto Settings » Apps » Select "Mp3 Music Downloader & Player" » click Storage » click "Clear Cache".
  4. Check Mp3 Music Downloader & Player app permissions. If any of these permissions required to use your device's features are disenabled, Mp3 Music Downloader & Player might not work.
  5. Uninstall and reinstall Mp3 Music Downloader & Player. If nothing else has worked, completely uninstall Mp3 Music Downloader & Player then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mp3 Music Downloader & Player not working


2. Fix Mp3 Music Downloader & Player Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mp3 Music Downloader & Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mp3 Music Downloader & Player not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mp3 Music Downloader & Player may not be able to connect to the Internet when running in the background.

Reported Issues