Published by nandbox Inc. on Sep 18, 2024

Report an issue with nandbox Messenger.
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Why should I report an Issue with nandbox Messenger – video chat?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of nandbox Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact nandbox Messenger – video chat image 1 contact nandbox Messenger – video chat image 2

nandbox Messenger Customer Insights

1. Please solve this problem.as soon as possible.Very bad experience nandbox when sing up code take time meany time I Am trying to login with my mobile number please check your net connect problem please solve this issue thanksExcellent app for privacy and communication Bravo!nandbox is very great app , it's edit send messeges is awesome feature😘😘 but still most of features are amazing in nandbox but it requires to add lot of more features like chat backup, wallpaper etc , nandbox is best .

2. For example I'm calling my dad to the usa and it's starting calling and ( ringing ) its ringing 4 beeps and its getting cut quickly please make it at least 5 beeps thanksWhen I put my number and continue for verification cod my phone number my phone number has automatically changed and and verification code not come and the apk says that it will be taken 23H .

3. I emailed support and did not hear anything from them.Very good app we are over 400 user Families here in yemen are calling there families in the usa those the people that i know and I'm one of them and thousands and thousands of people are using the app They may asking the owner the same question I'm asking the question is please can you add one more ringing into the app.

4. Even worse, every time I request the code to be resent, I have to wait for longer and longer periods to request again!! Is it an app at all, or just collecting people's email addresses?!! ... thanks for your reply, but no thanks, i already uninstalled it, i dont think i will ever re-install it and waste my time again.

5. Please add these tools on nandbox so that we can use it everybody in our friend and family member.I installed the app, entered my email, and never received the verification code despite multiple attempts.

6. app, please download this app and give them billion of users , whatsaap is a great app but nandbox have some unique features in which whatsaap lacks.very nice app.

7. It will be more good if you add dark mode, react on massege, background wallpaper, notification setting like show name or message only, & photo editing like filter, draw on photo etc.

8. May be the unique features you offer such as great privacy protection and ultra large group support are not highlighted properly.

9. Good luckI cannot get the line and gets disconnected every now and thenThis is a feature packed yet simple app that I can recommend for general use.

10. I used my phone number and I used my email.

11. you need to focus on presentation of your app and arrangements of the dashboard etc.

Steps to Troubleshoot & Fix nandbox Messenger Issues

1. Fix nandbox Messenger Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart nandbox Messenger: Restarting the app will resolve most errors.
  2. Update the nandbox Messenger App. Here is how:
    1. On Android goto PlayStore » Search for "nandbox Messenger" » Open nandbox Messenger – video chat » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for nandbox Messenger » click "UPDATE".
  3. Clear nandbox Messenger – video chat app cache: Clearing cached data will force your app to retrieve the latest data directly from nandbox Messenger servers.
    1. On Android, goto Settings » Apps » Select "nandbox Messenger – video chat" » click Storage » click "Clear Cache".
  4. Check nandbox Messenger app permissions. If any of these permissions required to use your device's features are disenabled, nandbox Messenger might not work.
  5. Uninstall and reinstall nandbox Messenger. If nothing else has worked, completely uninstall nandbox Messenger then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing nandbox Messenger not working


2. Fix nandbox Messenger Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make nandbox Messenger be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to nandbox Messenger not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, nandbox Messenger may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Imn

    — by Mohammadreza 2 years ago

  • Iam not

    — by mohammadaminsoori 2 years ago

  • لا استخدم

    — by سبحان الله 2 years ago

  • اريد حذف حسابي

    — by خالد الوايلي 2 years ago

  • حذف الحساب

    — by Maha Ali 2 years ago

  • تتتتتت

    — by العمييييد 2 years ago