Published by Illumosoft Mobile Technologies Inc. on Jan 20, 2024

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Why should I report an Issue with Beautiful Mood - Mood Tracker?

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Beautiful Mood Customer Insights

1. I get that illustration is hard and that developers and artists deserve compensation and that the themes were free to start for the launch, but leaving only 2 free themes? There should be more options because a lot of people cannot afford $5 per month or even $20 per year for a mood tracker right now, myself included.

2. Overall though, a very useful and fun app :)Absolutely perfect! I've tried habit and mood tracking in a journal before but always end up forgetting to log everything! Having it on my phone (and with notifications!!) makes it sooo much easier.

3. I rated 5 stars though because honestly this app is spectacular and I would and have recommend it to my friends.I love this app as I've wanted to bullet journal and mood tracker for a while, however my drawing capability is mastering stick figures.

4. This is perfect as it gives me the joy of mood tracking with the flexibility of writing snippets of my day or noting my activities.

5. Even on days when I'm feeling overwhelmed, it's very easy to pop on the app and record your mood without feeling like it's a hassle or a task.

6. I use the mood and journal questions feature more than anything else, and it's nice for a moment of reflection and perspective.

7. A small glitch: questions early this year reflecting on this previous year actually say the current year: "What is your best memory/was your biggest challenge of 2023?"It's very easy to use and isn't overly complicated.

8. It has almost all the features you need to better yourself and see how diffrent habits and activities affect your mood.

9. Update: emailed and received quick response to fix the prompt issue I was having :)This app has a slightly confusing interface but once you get the hang of navigation the app itself is genius.

10. I like the themes and find them plentiful; keep in mind I can't even draw stick people.

11. For example, I'll mark a habit as "completed" at 7:00 pm, but for some reason, the time will show 12:00 am after I hit "save." It's a pretty app, but it needs work.I enjoy this app and use it daily.

Steps to Troubleshoot & Fix Beautiful Mood Issues

1. Fix Beautiful Mood Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Beautiful Mood: Restarting the app will resolve most errors.
  2. Update the Beautiful Mood App. Here is how:
    1. On Android goto PlayStore » Search for "Beautiful Mood" » Open Beautiful Mood - Mood Tracker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Beautiful Mood » click "UPDATE".
  3. Clear Beautiful Mood - Mood Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Beautiful Mood servers.
    1. On Android, goto Settings » Apps » Select "Beautiful Mood - Mood Tracker" » click Storage » click "Clear Cache".
  4. Check Beautiful Mood app permissions. If any of these permissions required to use your device's features are disenabled, Beautiful Mood might not work.
  5. Uninstall and reinstall Beautiful Mood. If nothing else has worked, completely uninstall Beautiful Mood then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Beautiful Mood not working


2. Fix Beautiful Mood Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Beautiful Mood be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Beautiful Mood not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Beautiful Mood may not be able to connect to the Internet when running in the background.

Reported Issues