Contact AfterFocus Pro Customer Service

Why should I report an Issue with AfterFocus Pro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MotionOne to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. AfterFocus is one of my top 3 photo editing apps.This app is great, you can pic multiple points to focus and blur.There are others apps that can only do one point.With good practice the effects can be much better,and the easy options to add more effects are appreciated.I just wish the developer be able to update the app even is very nice already, but small changes,and dev taking care of their apps is something we appreciated and for many the main thing to motivate them to purchase the app.

2. Random chrashes on saving image using original size (~2500x4000px) I'll go to 5 stars when having these fixed.Great app, though it takes an unbelievably long time to render reults, but maybe due to output quality, just minimise & return later.

3. I started using the free version of AfterFocus in early 2018 specifically to create a Bokeh effect in my photos, since Motion One (the app's developers) promote their app's ability to give your photos from your Smartphone's camera, a DSLR appearance.

4. However the app tends to delete the original image which causes inconvenience to me.FIVE STARS - Great App, I've used this app for many years, across all of my Android devices.

5. Moreover, try to merge StickIt! app with this app which would be really appreciated by all who've purchased this app and which would ultimately result in increasing the brand value of AfterFocus.

6. Like when we add vignette to a photo and try to save it in its original size, the photo saved will have a big black circle.

7. It deletes the original image when clicking SAVE Project!! That's not normal.

8. To my belief StickIt! is also an AfterFocus application.Great app but there are some bugs still.

9. Even is 3 years with update I got it, but others m notOverall good app (awesome smart selection!), but has few big problems: 1.

10. Bravo to the Developer's, Job well done! (NTS - Own Pro Version, Available in Family Library).I'm an android user.

11. The image is automatically compressed upon using the apps itself.

1. Fix AfterFocus Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart AfterFocus Pro: Restarting the app will resolve most errors.
2. Update the AfterFocus Pro App. Here is how:
   1. On Android goto PlayStore » Search for "AfterFocus Pro" » Open AfterFocus Pro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AfterFocus Pro » click "UPDATE".
3. Clear AfterFocus Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from AfterFocus Pro servers.
   1. On Android, goto Settings » Apps » Select "AfterFocus Pro" » click Storage » click "Clear Cache".
4. Check AfterFocus Pro app permissions. If any of these permissions required to use your device's features are disenabled, AfterFocus Pro might not work.
5. Uninstall and reinstall AfterFocus Pro. If nothing else has worked, completely uninstall AfterFocus Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing AfterFocus Pro not working

2. Fix AfterFocus Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make AfterFocus Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to AfterFocus Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, AfterFocus Pro may not be able to connect to the Internet when running in the background.