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Why should I report an Issue with Mobile Guardian?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Mobile Guardian to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Enabling school IT administrators to easily manage all their schools mobile devices, whether the school wants to implement a bring-your-own-device (BYOD) strategy, wants to roll out a school-owned 1-2-1 strategy, or anything in between, Mobile Guardian has enough flexibility to cater for multiple scenarios making them the MDM partner of choice. - Push applications and updates over the air to all devices. - Create easy-to-manage restriction Profiles which seamlessly switch from one to the next based on time and place settings. - Filter out inappropriate and unwanted apps, content, youtube videos and channels, block camera usage, restrict social media, whitelist and blacklist desired websites, enforce keyword barriers and much, much more. - Find out where your devices are, enable Lost Mode and remote device wiping for additional security in the event of an emergency, abuse or theft. - Set up notifications and alerts to help schools identify and resolve any issues, or just to keep informed as to how the devices are being used.

2. Extending online security into the child’s home is possible with the parent product. - Set up restrictions and be comfortable knowing that their child is protected while outside of the school premises or school times. - Act in an emergency when the child’s device is lost or stolen. - Set up notifications and alerts for when the child arrives/leaves a location or when the child tries to access restricted materials. - Set up complementary times and places for when the child is outside of school. * This app uses the Device Administrator permission. * Concerned by the low ratings on the Play store?

3. Provide a focussed and fun learning environment for all involved so that the school can make the best, most effective, use of their mobile devices. - Push apps and content during a classroom session. - Use the “eyes-up” feature allows the teacher to get the students attention whenever they choose to.

4. Whatever your school MDM needs and whatever stage of MDM maturity your school is at currently, Mobile Guardian has focussed on creating a easy to use platform without losing deep product functionality giving you a best of breed solution.

5. Mobile Guardian Assists the transition to the digital classroom no matter what your level technical ability, the Teacher Product helps the teacher manage and elevate the classroom experience for students.

6. Mobile Guardian helps schools, teachers and parents manage all their mobile devices with a single, easy to use platform.

7. All three work seamlessly together across multiple operating systems (iOS, macOS, Android and Chromebook) to give complete control and visibility over all mobile devices enrolled in the platform.

8. Mobile Guardian has built a world-class, cutting-edge MDM ecosystem comprising of three main solutions.

9. It enables them to create and monitor a safe and secure digital environment for their children whenever they are learning or playing online.

10. Unfortunately this is thanks to children down-rating us and so not a reflection on the app and its performance.

1. The app thinks I'm in the restricted hours as it's not connected to the internet, but the pathetically poor app design prevents me from connecting it to the internet, softlocking my device forever.

2. i'm currently completely locked in mobile guardian with no way to leave it because i pressed "forget network" right before mobile guardian decided to kick in and because it needs the internet to leave the app i can't do anything as i don't have access to at the very least, settings! i have alot of frustration building up for this app.

3. Just because I happened to have my Internet connection reset during the sleep hours, the program thought that I was still in the restricted hours even during the daytime.

4. I happened to have my internet connection reset and my device was unable to connect to the internet automatically.

5. If you so happen to be forced to download this trash software, I do empathise with you.biggest problem with this app is that it still locks/restricts the device even after restriction hours.

6. So if you got some sketchy internet connection, don't expect to get any work done, because this joke of an app will repeatedly block and unblock the webpages that you have.

7. Terrible website blocking, useless bedtime blocking that needs a restart to fix the next day, and blocks websites when you go offline.

8. Next,some sites which I have to use for my studies just keeps getting restricted and sometimes it just crashes my device.

9. Server glitches are frequent, (not to mention glitches in their design) including one which locked me out of my IPad for 2 days straight.

10. of course it happens only half the time, but it's still troublesome when you're working on something and the app you're using suddenly locks itself.Waste of time setting up and still unable to link PLD.

11. It just deletes the app which was restricted and even after the time frame which I set for myself, the app doesn't come back and I have to reinstall it.

1. Fix Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart : Restarting the app will resolve most errors.
2. Update the App. Here is how:
   1. On Android goto PlayStore » Search for "" » Open Mobile Guardian » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for » click "UPDATE".
3. Clear Mobile Guardian app cache: Clearing cached data will force your app to retrieve the latest data directly from servers.
   1. On Android, goto Settings » Apps » Select "Mobile Guardian" » click Storage » click "Clear Cache".
4. Check app permissions. If any of these permissions required to use your device's features are disenabled, might not work.
5. Uninstall and reinstall . If nothing else has worked, completely uninstall then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing not working

2. Fix Server issues & Internet Connection

1. Check network connection: An unstable Internet will make be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, may not be able to connect to the Internet when running in the background.