Published by App Annie Basics on Aug 19, 2024

Report an issue with My Data Manager.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with My Data Manager: Data Usage?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of App Annie Basics to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact My Data Manager: Data Usage image 1 contact My Data Manager: Data Usage image 2

About My Data Manager: Data Usage

1. Download My Data Manager for FREE now, take control of your mobile data usage and maximize how you use your phone. “A data-packed app that’ll keep you fully informed of all your data-gobbling habits. still handy for people with unlimited plans who want to avoid throttling. “My Data Manager is an incredibly convenient tool. “Monitoring your data use has become an essential task ... which is why apps like My Data Manager are becoming so important.

2. Instantly see which apps are using the most of your data and understand your usage today, download My Data Manager app now and see what a difference it makes. Trusted by over 14. 8 million users worldwide, My Data Manager is an effective data tracker that also helps you monitor your data usage for mobile and roaming.

3. Control your mobile data plans, understand your data usage, prevent rising mobile costs and avoid overage and roaming fees. set custom usage alarms that avoid overage charges while you browse or the possibility of running out of data.

4. Visualize, monitor and control your data usage for FREE with My Data Manager. data and save money on their monthly phone bills. alerts before they run out, avoiding unnecessary overage fees.

5. My Data Manager is a complete mobile data tracker, monitoring your usage in real-time, so you know exactly which of your interfaces is active (mobile, Wi-Fi, roaming) and how much data you are using.

6. Trusted by more than 1 million users, data. ai is the leading global provider of mobile performance estimates.

7. My Data Manager works well on networks around the world, including AT&T, Verizon, T-Mobile, Sprint, U. S.

8. MY DATA MANAGER: Take control of your mobile data plan!

9. Cellular, China Mobile, Vodafone, Airtel, Vivo, TIM, Claro, Orange, SFR, SK Telecom, NTT Docomo, EE, O2, and many more.

10. In short, we help app developers build better apps.

11. With your consent, we collect information about your app and web activity to create market research on mobile behavior. • Which apps & websites are used in your country? • How many people use a specific app or website? • How many times per day is a specific app being used?

My Data Manager Customer Insights

1. Can't even find the game in the list of installed apps.This has the potential to be the best data manager, if the developers can add a setting to remove wifi monitoring completely (and not just from notifications) and add support for dual sim th8s would easily beat every other data manager out there.

2. Look to make sure it's not installed on your SD card - it might not work there.Not bad, but i'd love to have ability to setup a "high usage alert" where i could give it amount of data over time to alert me on - say 100MB in 1hr.

3. Many times I had a phone stay on mobile data, either because I did not turn on wifi, or something with wifi went wrong - and i ended up using way more data than i wanted.

4. It would be helpful if there were a way to go to a particular day in the HISTORY part of the app rather than having to scroll through the entire time period.Updated app and have lost data stats and plan multiple times now.

5. If possible, could you set up a "whitelisting" filter to exclude selected apps to not be counted for data uaed.? Other then that, you guys are awesome, thanks for hard work and keeping it simple.I like the alarms.

6. Losing data is the difference between 1 and 5 stars.Very happy I'm not a very tech savvy person but I was able to figure this app out and its pretty flipping close to what my cable company is saying.

7. I don't need to see my data usage bar every single time I'm in notifications.

8. As well as when I pull down for notifications it now always shows the big data usage bar, that takes up two lines.

9. I am using it on android 9 with googleFI.This app is almost perfect and exactly what I was looking for (even better than the Google data app).

10. Sure, it lets me put in my data plan and notify me when I'm at whatever percent, but Android can do that anyway without an app.

11. It notifies you when Mobile Data kicks in after you lose your WiFi connection.

Steps to Troubleshoot & Fix My Data Manager Issues

1. Fix My Data Manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Data Manager: Restarting the app will resolve most errors.
  2. Update the My Data Manager App. Here is how:
    1. On Android goto PlayStore » Search for "My Data Manager" » Open My Data Manager: Data Usage » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Data Manager » click "UPDATE".
  3. Clear My Data Manager: Data Usage app cache: Clearing cached data will force your app to retrieve the latest data directly from My Data Manager servers.
    1. On Android, goto Settings » Apps » Select "My Data Manager: Data Usage" » click Storage » click "Clear Cache".
  4. Check My Data Manager app permissions. If any of these permissions required to use your device's features are disenabled, My Data Manager might not work.
  5. Uninstall and reinstall My Data Manager. If nothing else has worked, completely uninstall My Data Manager then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Data Manager not working


2. Fix My Data Manager Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Data Manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Data Manager not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Data Manager may not be able to connect to the Internet when running in the background.

Reported Issues