Published by MYMobile Security on Aug 5, 2024

Report an issue with MYAndroid Protection.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with MYAndroid Protection?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MYMobile Security to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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MYAndroid Protection Customer Insights

1. This app is great keep up the good work and update I will keep on using this afternoon I cannot believe how fast this thing to scan for viruses and it is definitely super keep up the good work thank you.I just dwnloaded and installed ,Wow it scanned EVERYTHING in my galaxy a11,I have not had an app protection (free) version completely scan all everything😎I watched it scan and i thought whats that like it checked every nook n cranny of my phone,TaDa,Everything is 100%safe so long lookout,and other apps,Hello MyAndroidProtection⭐⭐⭐⭐⭐ dont remember seeing ads🤔Very good App love it I did keep my phone and Apps very good for the time I install it ,so you can install it to and see for your self, don't take my words ,you try it for your self and see if I am wrong ,but I know that it is a very good App.I'm glad to say that after that free trial, I was still VERY HAPPY with what security they gav...

2. Keep up the good work!!Thank you My Android Protection for you sevicies I've really enjoyed it simple and easy,I would love more of service but can't afford it at this time.oh yeah I've tried others it was all ways a little something i did not like about it Thank You Again My Android protection RBAmazing.

3. Great to use and takes only 10 minutes.My Android protection is a very good application and consider it to amount grade with the bests.

4. So what are you waiting for upgrade it.Hi developers for some reason it causes my phone to freeze it effects my whole Android causing it to slow down i don't know why but i have to uninstall itDoes not provide all information for purchases.

5. Left my phone at the supermarket.

6. It checks all apps and Processing service.

7. I would recommend Q-Link to family & friends.

8. The app used Google Maps to guide me straight to it.

9. Just awesome.This app works well.

10. Awesome.

Steps to Troubleshoot & Fix MYAndroid Protection Issues

1. Fix MYAndroid Protection Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MYAndroid Protection: Restarting the app will resolve most errors.
  2. Update the MYAndroid Protection App. Here is how:
    1. On Android goto PlayStore » Search for "MYAndroid Protection" » Open MYAndroid Protection » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MYAndroid Protection » click "UPDATE".
  3. Clear MYAndroid Protection app cache: Clearing cached data will force your app to retrieve the latest data directly from MYAndroid Protection servers.
    1. On Android, goto Settings » Apps » Select "MYAndroid Protection" » click Storage » click "Clear Cache".
  4. Check MYAndroid Protection app permissions. If any of these permissions required to use your device's features are disenabled, MYAndroid Protection might not work.
  5. Uninstall and reinstall MYAndroid Protection. If nothing else has worked, completely uninstall MYAndroid Protection then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MYAndroid Protection not working


2. Fix MYAndroid Protection Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MYAndroid Protection be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MYAndroid Protection not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MYAndroid Protection may not be able to connect to the Internet when running in the background.

Reported Issues